Great
Based on 1,010 reviews
Papa4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
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CHERYL B.
Well I got hired in may couldn’t get the app to work to work until August.Then I think it’s going good a few phone call visits then you can do in home visits.well they didn’t pay me for my phone visits it says it did my bank has no info about it so I try numerous times to get ahold of someone their always busy.So idk they are not a good company if they can’t pay you .
Unhappy C.
I live just 25 minutes outside of Pittsburgh in what is the “Greater Pittsburgh” area. On my FINAL call with these people I was told my address is “too remote”!!! Totally criminal what these people are doing!
Justin La P.
THEY HAVE NO INSURANCE, a FAKE background check process and NONE of their drivers are trained in CPR. This service is nothing but elder murder for hire.
Tanya
This was a great company. Now they are terrible. Absolutely no customer service. I call 3 times a day for an entire week and can't get anyone to answer or a call back. I've left messages to speak to a supervisor. Nothing. I've been overcharged multiple times. It has not been remedied. The pal that cares for my grandpa is great. He's always in time. But I get no service from the company. I can't make or cancel visits. I'm trying to cancel the service completely. But I want to speak to a supervisor to be assured they will stop billing my debit card.
Lisa K.
First of all, you can NEVER get anyone on the phone and rarely through chat. Second, if you have an issue with your pay, good luck in having it resolved. No one will call you back or gives any information. Poorly ran organization.
Alyssa A.
PapaPal is a joke. The workers are incapable of assisting the elderly. They are not licensed. They are not educated enough. They are constantly late. They don’t care about the elderly. They only care about scamming Medicare insurance money. Stay away. You are better off hiring a CNA.
Regina W.
I never write reviews about anything. But this is the worst. I get 5 calls a day every day. They say they take me off this list and I spend 30 minutes on the phone while they take me off the list to still get called several times a day.
Angelina H.
If I could give this company no stars I would All I am going to say. is warning this company is really a piece of crap. It will literally be the worse mistake to work for these snakes all I am going to say.
