Great
Based on 1,010 reviews
Papa4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 104 reviews with 4 stars · Clear filters
Jenipher
enjoyed helping with light household chores. Communication was good throughout the visit. I was able to complete the tasks requested. I enjoyed providing companionship and making the member feel comfortable. The visit went well, but there is always room for improvement.
Reply from PapaOct 19, 2026
Hey Jenipher, thanks for your feedback! We always appreciate hearing from our Papa Pals. 😊
customer
As Paypal becomes more recognized, it’s an incredible opportunity for those needing help as well as the caring people that have opportunity to make an income while doing passionate work
John
Good information in the app to prepare me for new client. Goals were clear and easy to implement. Meeting new person was easy. App has pretty much everything I needed to feel prepared for the individual.
Reply from PapaSep 22, 2026
That's great to hear! Thank you for sharing your feedback with us. 😊
Jackie S.
The ease of using the app to pic clientele is wonderful. You are already aware what is expected from you before you pick your client.
Reply from PapaSep 22, 2026
Hey Jackie, thanks for your feedback! We always appreciate hearing from our Papa Pals. 😊
VIVIAN DEL V.
My experiencia buena, me gusta atender a quien necesite de la ayuda, la empresa paga rápido, estoy en el área de Orlando y parte de Kissimmee y el trabajo aquí con Papá ha disminuido demasiado.
Reply from PapaAug 5, 2026
¡Gracias por compartir tus comentarios con nosotros!
Tiffany
I love being a Pal and meeting new people. I enjoy that I am helping to keep people in their homes and letting them keep their independence.
Reply from PapaJun 15, 2026
Thanks for all of the great work you do as a Papa Pal, Tiffany! Your feedback is always appreciated by us. 😊
Margaret O.
It's been an interesting journey so far. You're paid as you go. The only drawback for me personally is the distance you have to commute for just 2hr shift. The app is very user-friendly. I never had any problem.
Reply from PapaJun 1, 2026
Hey Margaret, thanks for your feedback! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
Rhonda W.
Knowing and helping people with different tasks, companionship, or transportation is flexible and work at your own pace. The company won with the job being flexible for others, so they can care for their love ones and family in spare time. They are extremely strict with safety rules for yourself and clients. Today was my first day and it wasn’t bad at all. Just be mindful of the tasks and be prepared. I would recommend anyone looking to make extra income and love helping people is why I became a Papa Pal.
Reply from PapaNov 10, 2025
Thanks for sharing your feedback with us, Rhonda! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
