Great
Based on 1,010 reviews
Papa4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 655 reviews with 5 stars · Clear filters
Llamara
Everything about PAPA is AWESOME!!I truly enjoy working with them..its a BLESSING!
Reply from PapaJun 1, 2026
Thanks for sharing your feedback with us, Llamara! We appreciate it and hope you have a great day! 🌟
Keana H.
Great job very flexible and every job is different
Reply from PapaJun 1, 2026
Thanks for sharing your feedback with us, Keana! We appreciate it! 🌟
Gladys
Friendly members
Reply from PapaJun 1, 2026
Thanks for sharing your feedback with us, Gladys! 💙
Rochelle H.
I have worked for Papa for 5 years and for the better part of that time, I have had a great experience. I have met and do meet a lot of wonderful people and have made some wonderful friends. There have been some hiccups, Some of the Papa agents have given a few of my Papa's, to whom I am their preferred, some issues when calling to book appts with me. They woul be told that I wasn't available, that I never answered the phone, and did they want another Papa. One Member called me on her cell phone, whike she was on her landing with Papa. She told me that the Papa agent had just called me, and I did not answer. I informed her that Papa had never called me. She was the only call I had recieved. I heard the Papa aent laugh. Anyway the appointment was able to be scheduled. And also I have been recieving calls from Papa and when I answer, there is no one speaking on the other end and then they just abruptly hang up. That is very unprofessional, questionable and very annoying. I am not sure what that is about, but I have an idea. But overall, Papa is good. I have had issues with getting paid at times. There are times when I haven't been. I got paid for the visit miles and the bonus, but not for the visit. I did submit a request, but for some reason it was overlooked. You definitely need to keep your own account of everything. Also, PA workers do not get paid commute miles which is also a factor in whether you want to do this work. Gas is extremely high, and Papa has not adjusted the visit mileage at all. This is can be a very rewarding job, I believe, but it can be a financial challenge if you live in PA, because most jobs are in NJ, almost nonexistent in PA.
Reply from PapaJun 1, 2026
Hi Rochelle, thank you for your taking the time to share your feedback with us! We appreciate you and all of the awesome work you do as a Papa Pal! Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
Ana H.
Meeting nice pal and always be close to my house
Reply from PapaJun 1, 2026
Thanks for sharing this with us, Ana! 💙
Latosha M.
Meaningful work, building relationship, flexible schedule and love the pay.
Reply from PapaJun 1, 2026
Thanks for sharing your feedback with us, Latosha! We appreciate it! 🌟
BARBARA M.
I have members who their family trusts me with. April 2nd I had Margaret who turned 97!!! Took her to get her hair done; shopping and visiting at her home. Bought her a birthday card and a small Bundt cake which she loved. I have about 35 people (members) who request me all the time.
Reply from PapaJun 1, 2026
This is so sweet, Barbara! Truly, thank you for all that you do as a Papa Pal. 😊
Elise H.
I enjoy the work and the members. Unfortunately in Ca. We do t get mileage to travel to the members. I would take members further away from me, but the price of gas doesn’t allow it.
Reply from PapaJun 1, 2026
Hi Elise, thank you for your feedback! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
