Great
Based on 1,010 reviews
Papa4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 655 reviews with 5 stars · Clear filters
Ann
Very nice driver. Enjoyed the trip.
Reply from PapaSep 23, 2019
Hello, Ann! It pleases me to know that you had a lovely experience with our Pal. We do our best to ensure that you have a kind and careful driver for your personalized transportation needs. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
carl H.
prompt clean courteous
Reply from PapaSep 9, 2019
I'm glad that Charlene was able to meet your needs in helping you last week. Hope to hear from you again for another great experience Thanks so much for sharing your lovely experience during the appointment! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
customer
Phil did a great job thank you!
Reply from PapaSep 9, 2019
Phil has been doing a great job from the start! I'm so pleased that you were able to experience his kindness as a Pal! Thanks so much for sharing your lovely experience during the appointment! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Laurence P.
Very professional and polite service as well as great drivers i will happily recommend your services.
Reply from PapaSep 9, 2019
I'm so happy to hear we provided you with such a wonderful experience! Thanks so much for sharing your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Karen P.
Awesome company for services. Friendly staff and communication is excellent. I highly recommend if one needs assistance.
Reply from PapaAug 30, 2019
Karen, thank you so much for this! I'm so glad that we were able to provide you with lovely experience from beginning to end! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
customer
Drivers are prompt and very helpful. The service is everything our representative (Justin) said it would be. Very pleased!
Reply from PapaAug 26, 2019
I'm so pleased that we were able to provide you with exceptional service from start to finish. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Pedro S.
I initially had some issues with the app, but I called and they talked me through everything. The communication was great and the person who came was patient and caring.
Reply from PapaAug 26, 2019
Hello Pedro! We are working on making the app a more streamlined experience for all. I'm proud that our associate was able to help you through the process and you experienced such compassionate people with our company. We would expect nothing less! I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Bruce
Pick up my mom for Dr appt stay with her through and bought her back home. Mom said she enjoyed it.
Reply from PapaAug 26, 2019
Hello, Bruce! I'm so glad that we were able to provide you with peace of mind and your mom with a pleasant companionship experience. We pride ourselves on doing both of those things. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
