Veronica
He was helpful
He was helpful

Excellent
Based on 368 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
368 approved reviews, newest moderated first
Veronica
He was helpful
Mary
Each time I email and ask a question the response time is more then amazing. I wish other companies got back to me that fast and efficient.
Melissa L.
Great customer service and a safe and trustworthy product.
Kat
Polly has a phenomenal customer service team. They respond quickly to resolve issues. My shipments have never been late or missed. The doctor chat feature is also incredibly useful, and responses are prompt. I thought about switching to a cheaper brand, but I cannot leave due to the care Polly shows their clients!
Kathy R.
They have no problem with communications! Love working with them! 40 pounds down and counting.
Terry A.
I can only rate on support communication at this point. They are helpful and respond in a timely manner. Once i begin their program I'll update my review.
Davis
Polly has been the best for me so far. I’ve lost 15 pounds in a little over a month. They also have very good customer service, very prompt, and very friendly. I communicated with Tess via email and she was so friendly and easy to work with. Thank you Polly!
S.V.
Overall, I’ve had a really positive experience. Ordering the medications I need has been easy, and anytime I’ve reached out to customer service, they’ve responded quickly and genuinely tried to help. I do wish the prices were a little more comparable to other GLP-1 companies, but I really appreciate the free shipping, reliable shipping updates, and how simple the website is to use. Everything has felt straightforward and convenient.