Anna Marie S.
Quick Response
I have contacted Polly a couple of times since I started my journey and had received a response almost immediately. I was able to ask questions and answer questions via email with an immediate response every time.

Excellent
Based on 368 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
368 approved reviews, newest moderated first
Anna Marie S.
I have contacted Polly a couple of times since I started my journey and had received a response almost immediately. I was able to ask questions and answer questions via email with an immediate response every time.
Pat M.
Ernest was great, best customer service in the year that I have been buying from Polly. Responsive, detailed and quick turnaround. But you gusy really need an 800# too
Lori
Emailed for information and response time was amazing feedback very helpful and he was very nice didnt try to hurry up questions made sure I understood everything simple amazing customer service Thank you
erika H.
Great service, was able to help me and kept me as a customer
Tammi V.
great customer service. Product always delivers on time AND it works!
Max B.
Kylie was 👍!
Alyssa G.
Great company! Quick response, and helpful guidelines. Medication works perfect! Awesome patient portal that helps keeps track of shots and treatment plan.
Bridget P.
I had an issue with a shipment and Kylie with the support team was very helpful and understanding. They resolved my issue within the hour of it happening. Anytime I have a question or concern they are right on top of it and super helpful!