Excellent
Based on 368 reviews
JoinPolly4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
368 approved reviews, newest moderated first
Courtney
My entire experience with Polly has been amazing! It has changed my life! The meds always shipped quickly and on time! The Drs. were immediately responsive to my questions and their customer service is top notch and took care of any concerns immediately! Highly recommend Polly and will return to it after my pregnancy!
Jacquelyn
This got my weight loss jump started and I feel great
LC
Toby provided great service. He was very responsive and courteous.
Kimberly W.
I absoluteley love Polly! They have been great to work with since the beginning of my weight loss journey! Very easy to get ahold of with any and all questions that I've had. They have been there with me every step of the way! Communication was very easy and always got fast responses. Pausing and resuming my plan when needed was very easy and fast to do! I recommend Polly to everyone!
Karen G.
The customer service got back to me right away when I was having problems through the chat app, which was very helpful!
Patty W.
Wonderful support. Quick response, accommodating. Very professional!
Jennifer
Well I placed my order on the 26th and still haven't received anything they said 5-8 days and nothing. They say I can't cancel order because its at the pharmacy and has a tracking number, how is that if the order is still there? I had heard good things about this company but my experience hasn't been good.
Mary S.
Working with Polly (Piper), since December of 2025, has been a great experience. Same price regardless of dose, consistent delivery, and the low price is monthly. They don't make you pay months of dosing to get the price and they are quick to respond to emails and changes you need to make.
