Excellent
Based on 368 reviews
JoinPolly4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
368 approved reviews, newest moderated first
Silvia Spinosa P.
I really like this company. The medication is very good quality, the service is fast, and the whole process is very simple, with no unnecessary bureaucracy. It makes things much easier for anyone who needs ongoing medication. Highly recommend.
Michelle M.
Professional and efficient
Erin S.
Literally not a single issue. It was absolutely seamless. No issues with shipping, no invasive questioning. So much information available on their website. A very good experience overall. Would recommend!!!
Anne
Toby helped me get my shipment date changed to work around my vacation. He was so positive and nice. He also was very fast with taking care of everything.
Dona P.
Wonderful company to do business with. My FSA card was short of funds and they worked with me on how to pay for my medicine. Excellent customer support from Esther!!
Connie
I’ve have had to have communication a couple of times with Polly. Nothing was wrong on their end, I just had questions. Each time I did, they were prompt and very professional. Very reassuring and made sure I had the answers I needed from my questions. The only reason I left them was because I finally got RX coverage. Give this company a try. You won’t be disappointed.
Jeremiah B.
They answer any and all questions promptly. They help you in any way possible truly a great company and product.
Claudia M.
I had an excellent experience with Join Polly. The customer service representative Maria and John were professional, responsive, and genuinely cared about helping me. Instead of simply answering my question, they took ownership of my request, communicated directly with the doctor, and got back to me promptly with an update. The entire process was smooth, and I felt informed every step of the way. It’s refreshing to receive such outstanding customer service. Thank you for your professionalism, efficiency, and commitment to your patients!
