Join PomegranateReviews of joinpomegranate.com

I had a really smooth experience with this telehealth weight loss clinic. The process was fast and very easy as long as you complete all the requirements they ask for. Mary who handled my case was very easy to talk to, funny, and very informative. Even when my husband was throwing questions while I was on the phone, she answered everything and was very supportive to both of us the whole time. Overall, it was a hassle-free and convenient experience. Highly recommended. 👍

The stars are only for the customer service. The rep is great but the Tirzepatide medication from BPI pharmacy feels like a cheap placebo! I felt more of an effect on 5mg from Brello than pomegranate. I’m on a titrated dose of 10, 12, to 14.5mg and I’m eating through the dosage. My digestive tract is up and running with no additional fiber needed. I’m an analytical chemist by trade and will be testing the medication validity. So far I cannot recommend this company to anyone.

My experience has been great so far. I have only been in contact with Jasper Banot, RN twice and he has made everything run smoothly. He has been such a great help with all of my questions and responds in such an exceptional timely manner. I look forward to continuing this journey.

I've been with Pomegranate for about a year now. They are always helpful and responsive when I need assistance. I love the convenience of asynchronous appointments and refills are a breeze. I'll be a patient of Pom for life!

I signed up spent a ton of money the medicine barely worked they didn't give me any discounts for getting 4 people to sign up which all had bad experiences. Then I told the lady that was helping me I was not renewing for myself or my dad and yet recently they charged my dad 369 for a membership without are permission. I tried to call spoke to a rude lady asked to have a manager contact me and I have yet to receive a call it's been 6 days.

I tried very hard to resolve this privately and respectfully before posting this. My issue was this: I paid for a multi-month prescription order and later realized I was running out several weeks earlier than I should have. After reviewing my own records carefully, it was clear that I had only received 2 vials, not the 3 I was supposed to receive. What made this experience so frustrating was not just the missing product. It was the way the standard for getting help kept changing. First, the issue was framed around my dosage and usage. Then I was told their records showed 3 vials were sent. After I provided detailed screenshots of my tracked usage showing I had used far less than the total amount they claimed I received, I was told they’d check with the pharmacy team again. Once I had already run out, I was then asked for photos or videos of the original package from months earlier to prove only 2 vials arrived. That was never mentioned upfront, and like most normal customers, I did not keep months-old packaging because I had no reason to believe I’d need to defend what was or wasn’t in the box. Then I was told the case would be escalated based on the information I had already provided. But instead of a real resolution, the answer shifted again: now it was supposedly too old to investigate, too old to adjust, and no replacement could be provided. At another point, I was also told no discount could be offered on a future order either. That is what made this such a poor customer experience. Not just the missing medication, but the repeated movement of the finish line: 
“We’re checking.”
“We escalated it.”
“Please provide delivery proof from months ago.”
“Our records say otherwise.”
“It’s too old now.”
“No replacement.”
“No pricing help.” I stayed polite the entire time. I provided screenshots, explanations, follow-ups and every bit of context I had. In return, I got a drawn-out experience that felt designed to wear me down rather than actually help me out as a paying customer. This review is simply an honest account of a customer experience that was very disappointing, inconsistent and handled with far less accountability than it should have been. 

 I will never be a customer of Pomegranate again after this experience.

My experience was great! they made me feel at ease and explained everything that was needed and also told me what to expect going forward. I would highly recommend this dentist and everyone that works there, I really cannot say enough about them.

Pomegranate is a scam and employs fraudulent business practices. They accept the $75 fee and then deny based on items that are easily assessed beforehand. Furthermore, they don't tell you beforehand what would be denied. They are a scam. Do not trust them! If you want to lose $75, go and try it!