Fanf D.
Top notch support.
Bought the pre-version and the final version. Our kid loves it. The e-mail support is top-notch: they quickly sent us a new Jooki when ours had problems. Now the USB connector is oxidised due to our kid drooling on it. They offered to send a new Jooki again. I told them it was not necessary, sending the replacement part will be enough. The website support is... not as good, but it is not a problem when you have people answering quickly on the e-mail.
Reply from Jooki | Music & Stories Player for KidsOct 31, 2022
Thank you kindly for taking the time to share your experience. It means so much to us and to your fellow Jooki Friends! We're so glad we were able to assist. Take care.




