Great
Based on 386 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joyasdechina is listed under Jewelry & Watches.
Joyasdechina (joyasdechina.com) has 386 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
386 approved reviews, newest moderated first
Dorothy
I received my order but items was missing I also reached out and no communications back to fix the issue
Reply from JoyasdechinaSep 24, 2024
I am very sorry for the bad experience. Do you mean that you are missing some products or the whole package is missing? Or please tell me your order number so that I can check what is going on.
Uk B.
Great company, all items received in a reasonable time Communication with them was good And I received everything I ordered Uk buyer
Brenda B.
I placed 2 orders…one never arrived at my home, I blame Fed Ex and the other never came. Overall, very slow shipping.
Reply from JoyasdechinaApr 23, 2024
JDC19762 and JDC19764 were ordered on the same day. JDC19764, which includes only four keychains, was sent in the JDC19762 package for safety reasons. The link and details of the shipment are as follows. I have explained this many times. FedEx even has photos of the packages at your doorstep. Please be cautious when leaving a review!!! Number: 775799659033 Package status: Delivered (9 Days) Country: United States -> United States 2024-04-11 15:20 US, OH, Toledo, Delivered, Left at front door. Signature Service not requested. 2024-04-11 04:43 US, OH, PERRYSBURG, On FedEx vehicle for delivery 2024-04-11 04:24 US, OH, PERRYSBURG, At local FedEx facility 2024-04-10 16:59 US, OH, PERRYSBURG, Shipment arriving early 2024-04-10 16:59 US, OH, PERRYSBURG, Arrived at FedEx location 2024-04-10 05:40 US, IA, ATALISSA, On the way 2024-04-09 16:31 US, CO, ATWOOD, On the way 2024-04-09 04:27 US, UT, RICHFIELD, On the way 2024-04-08 15:15 US, CA, BLOOMINGTON, Departed FedEx location 2024-04-06 17:20 US, CA, BLOOMINGTON, Arrived at FedEx location 2024-04-06 00:00 US, CA, LOS ANGELES, Picked up 2024-04-03 04:15 US, Shipment information sent to FedEx ====================================== Powered by www.17track.net https://www.17track.net/?nums=775799659033
Tracy C.
I have been dealing with issues regarding my first order shipped into two parts 1 part received wonderfully, 2nd part is still on going Canada Post has done their part but Joyasdechina shipper will not refund me or ship me the product missing still. Over a month now.
Eugenia H.
Great quality
DEBRA G.
The price was very good. Love the quality of these kubatons. Very sturdy
Tiffany H.
Love the product
UC
Wrong products received. Refuses to provide return shipping label. Will be filing dispute with PayPal today. Thanks for asking me for a review. It reminded me about this unresolved issue with you. LOL. Merchant's response is false. Never called because they don't have my number. At the time I had written the review, no one had contacted me. After filing dispute with PayPal, suddenly they respond. LOL. Keep digging the hole deeper for yourselves. YOU WROTE THAT YOU CALLED AND SPOKE WITH ME, THAT IS A LIE! We'll see who's laughing in the end.
Reply from JoyasdechinaApr 14, 2024
Dear, please be aware that we have contacted you multiple times and sent you return labels, but we haven't received any response from you. You only requested an upgrade compensation from PayPal. Today (April 15th), we will send the return labels to your email and phone for the last time. Please respond promptly upon receiving them. Otherwise, we will have to assume malicious intent on your part. Thank you! All chat records are available for reference. Please ask others to review them as well! -------------- It's really quite amusing. How could we have sent you the first package and received it smoothly without your phone number? Only then did you realize that the product was missing parts? Can packages be received in the United States via email address? Moreover, you replied just a few hours ago that you would send the return package the next day. All the chat records are there. How could it be that we didn't know your phone number? It's truly laughable! ——-----
