Average
Based on 137 reviews
Joylux, Inc.3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joylux offers life-changing solutions with high-tech devices, digital tools, and products to address menopause-related health concerns. By understanding what holds women back, we can create innovative solutions that instead push women forward.Women need access to solutions that help improve confidence when dealing with common female issues as we pass through life’s milestones, like childbirth and menopause. Menopause brings significant changes to our bodies yet is completely void of education and information, leaving us wondering what is happening and searching for answers. We deserve education, information, and solutions to improve our menopausal health.We also believe sexual health is vital to overall health. Our small but mighty team of women (and a few men) is committed to finding scientific solutions that are noninvasive, effective, and affordable to help improve all aspects of a woman’s intimate life. Let’s tackle the taboo together.
Joylux, Inc. (joylux.com) has 137 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 12 reviews with 2 stars · Clear filters
Jill
I purchased my joylux vfit from the website and can't get reward points for my purchase.
Reply from Joylux, Inc.Dec 2, 2024
Thank you for reaching out to us! We’re happy to assist you with allocating your rewards points for your vFit purchase. Please email [email protected] with your email address and order number allowing us to update your points specific to your Joylux rewards.
Sara R.
Haven’t received it yet or even shipping confirmation.
MR A.
Still haven’t received the product. Ordered 8/28 and today is 9/13. Called and was told it takes 3-5 business days to ship. The tracking information showed arrival on September 11; still nothing. There is enough profit margin to send for free (no such thing) other than snail-mail…Washington to Colorado…come on! I have become skeptical now. I am thankful I read the reviews and canceled the $99 upgrade. That separate transaction was taken care of with a return call within a week in which I am grateful for.
Karma
BUYER BEWARE. TERRIBLE APP. DO NOT BUY. It’s a crime that a piece of hardware as expensive as this is paired with software that is utter trash and leaves you with a feeling that you wasted your money. NOTHING about this app is functional. Believe all the negative reviews. Wish I did. List of issues: * rarely pairs with device leaving you to fumble about making it work manually. * even if you manually enter sessions on the calendar they somehow end up on the wrong day * no way to delete sessions that were entered on the wrong day * “information” about menopause and women’s health is canned, trite and often - incorrect. Look. I’m about 3 weeks in using this thing and the jury is still out as to whether it works or not or it’s just a scam and all the positive reviews you hear are paid for by developers. But I find it hard to believe that this thing will actually deliver based on the fact that this company gave 0 f’s about the functionality of this app which is essential to its use.
Reply from Joylux, Inc.Mar 1, 2023
We want to make sure you are 100% satisfied with your Joylux experience and are honored you have entrusted your health and wellness to us. We sincerely apologize for the inconvenience and frustration you are experiencing with the app and we value your feedback. It is likely you have a previous app version downloaded to your phone. Please delete your current Joylux app and reinstall Joylux: vFit controller from your app store. The most recent app version will likely resolve the app issues you’re experiencing. Please contact us at [email protected] or 844.872.8578, M-F, 9AM-5PM PST allowing us to provide additional assistance and to ensure your customer satisfaction. Joylux provides a limited warranty against defects in materials or workmanship for one year under normal use conditions, thus; if we are unable to resolve this matter we will proceed with next steps. Our clinical study results are based on the study participants using the vFit device ensuring the efficacy of the device. https://www.liebertpub.com/doi/full/10.1089/photob.2019.4618 https://cdn.shopify.com/s/files/1/1120/5174/files/Device-based_treatment_for_vaginal_wellness.pdf Our recommended protocol is to use vFit 3x a week, every other day for 60 days or until you achieve your desired results. Upon achieving your desired benefits, we recommend using your vFit 1-2 times weekly for 10 or 12-minutes as a maintenance program. vFit can be used without pairing to the app as well. The instructions are noted in the user guide. Also, we’re happy to send you this information upon your request. Thank you, Team Joylux
