Joyous - Low-Dose Ketamine TreatmentReviews of joyous.team

I have been using Joyous treatments for 2 months and I am experiencing a profound sense of well-being and wholeness - releasing fear, depression, anxiety and stress. I have deep insights and healing each and every day. It super charges my previously pathetic meditation practice.

Updating my 1-star to a 3-star review. The provider for my first appointment noticed the link issue and emailed me a working link within 15min of my appointment. Definitely appreciated, but infrastructure concerns remain. We'll see. _____ I decided to ignore the significant number of 1-star reviews, and give Joyous a shot. Unfortunately, it's already a fail. The Zoom link for my first appointment did not work. I use Zoom daily for work. This was not user error. A 2-3 business day turnaround to respond to my text message about the problem doesn't cut it. As a physician myself, I was hoping to be able to recommend Joyous to patients. It seems like Joyous was launched well before the infrastructure to actually provide the service was in place. It'll be interesting to see how long it takes for Joyous to respond to my text and email, and how easy it is to reschedule an appointment. Having rearranged my busy morning for this appointment, I'm angry.

I have been using this service for 2 weeks now, and am very pleased with the changes I am beginning to feel; plus those reported by others. I really like the service, and the people who run it.

The issue is not the ketamine. I had great results. There is literally ZERO customer service. My first appointment was with the least Joyous person on the planet. Very condescending and grouchy. Got past that, got my RX. Everything was fine. THEN, my last 4 appointments (within a 3 day period, were randomly canceled at the last second with no explanation. Took 2 days to get a response on why. Apparently the person assigned to me who I already met with is not licensed in my state. So instead of assigning someone else, they kept allowing me to set up appointments then she kept canceling them at the last minute - WITH NO EXPLANATION. So now I am almost out of ketamine and supposedly have an appointment with someone else in an hour. The fact that they allowed the initial appointment with someone not licensed in my state is crazy, but to just keep canceling me with no explanation is crazy. And there is NO phone number to call so you are at the whim of text - they DO NOT ANSWER EMAILS. So, after this RX, I will switch to another provider. It has been ANYTHING but Joyous. I will again say the ketamine is life changing but Joyous isn't the only provider in this field so buh bye. I'll get my joy somewhere else.

I started a few weeks ago with Joyous for my anxiety. It began as a zoom consultation with a PA to determine my eligibility. Once she determined I was eligible, she wrote me a prescription and the medication arrived a week later in the mail. It us $129/month. You do daily check ins to report symptom relief and side effects, then based on that they tell you what your dose should be for the next day. I have sent a few questions to the text support, and they always reply within a few hours if it's during business hours. The medication itself has already helped alleviate my anxiety. My anxiety is no longer front and center or causing physical symptoms. It seems to be distant from my mind and body in a way that feels healthy and allows me to function. I highly recommend trying this if you struggle with anxiety. I usually split my dose throughout the day. You feel very "light" and a little tipsy for the first 15 min after you take it, and I find that splitting the dose reduced that, which us especially helpful during a workday.

I wish I could say that their much-touted patient support and tech actually worked, but they don't. Attempting to contact them is spotty at best; rescheduled meetings are canceled because their process and workflows seemingly don't work. Best to find that out before you attempt to take what they send in the mail - clearly, the initial experience leaves much to be desired!

The whole process has been great so far. They were able to get me in for an initial meeting the next day. They got the medicine to my door less than a week later. Just took my first dose and for the beginner smallest amount, it's very nice. Very meditative and healing.

I liked that I could do this at home. But the minute the post office makes an error it's entirely up to you to prove the error AND fix it. There is zero customer service. It's all chat and no one ever on the phone. If your prescriber doesn't show for an appointment, oh well. Text to make another one is their mentality. Fo elsewhere if you want service and better monitoring of your reactions to this.