JRNYSReviews of jrnys.com

Reply from JRNYSApr 30, 2025

Thanks so much for your feedback—we’re glad to hear your meds are arriving on time and that you've had a professional experience with our team! We're sorry to hear about the issue with the last dose running short. Please reach out to us directly through the patient portal so we can make it right and ensure you receive the full amount moving forward. We're here to help!

Reply from JRNYSApr 28, 2025

Thank you for your honest feedback and for giving us the opportunity to improve. We’re glad to hear that things have been running smoothly since the first week! Your experience is important to us, and we’re always working to make sure our team stays aligned and provides the best support possible. If you ever need anything, we're just a message away in the Patient Portal. Thanks for being part of JRNYS!

Reply from JRNYSApr 24, 2025

Thank you for your feedback — we're glad to hear you're happy with the service! We understand that affordability is important, which is why JRNYS offers access to several GLP-1 options to help fit a wide range of budgets. We also work hard to keep our prices competitive compared to similar telemedicine providers, while still delivering personalized care and expert guidance from licensed medical professionals. If you ever have questions about treatment options or pricing, our team is always available in the Patient Portal to ensure you receive the best price possible. Thanks again for being part of the JRNYS community!

Reply from JRNYSApr 24, 2025

Thank you for your honest review, and we truly appreciate your patience. We understand that delays and back-and-forth communication can be frustrating, and we apologize for any inconvenience this has caused. Our licensed medical providers take every precaution to ensure each patient receives the safest and most effective treatment option for their unique needs. This sometimes requires a thorough dialogue to get everything just right. That said, we’d love to check on your order and make sure everything is on track. Please don’t hesitate to reach out to our support team in the Patient Portal so we can assist you directly.

Reply from JRNYSNov 4, 2024

Thank you for sharing your positive experience with us. We're proud to have a team that goes above and beyond to provide excellent care. Cheers to realizing your goals!

Reply from JRNYSOct 31, 2024

Thank you for your feedback! We’re thrilled to hear that our customer service and quick responses have been helpful, and we’re glad to know the pharmacy shipping has been smooth for you. We’re excited to share that we’re rolling out a new pricing model to keep costs stable throughout your treatment with no monthly increases. We hope this makes your experience even better!