Michelle P.
My experience was great !!
My experience was great , i had a question and they got back to me right away I will definitely be ordering more from them . Thank you Jilian Naya
Average
Based on 58 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ranked as the #1 online retailer in the US for Korean anti-aging product. We offer Lipolytics, Lifting Threads, Hylaronic Acids, Skin Boosters and More!
Julian Naya Beauty (juliannayabeauty.com) has 58 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
58 approved reviews, newest moderated first
Michelle P.
My experience was great , i had a question and they got back to me right away I will definitely be ordering more from them . Thank you Jilian Naya
Brittany and noe G.
Great product!
Reply from Julian Naya BeautyAug 3, 2025
Thank you so much for the 5-star review! We truly appreciate your support. Feel free to text or email us—we’d love to send you a little thank-you. 💌 – Julie, Julian Naya Beauty
Jones
Really fast shipping, good prices! No waiting for customs! Very happy with my orders. I have ordered twice and will again! I read the other reviews and noticed a lot of "user error" causing the problems. Read the provided information carefully and ask the vendor for help if you need it! Don't just blame the seller because you didn't read the listing! I have had zero problems with my orders!
Reply from Julian Naya BeautyAug 3, 2025
Thank you so much for the 5-star review! We truly appreciate your support. Feel free to text or email us—we’d love to send you a little thank-you. 💌 – Julie, Julian Naya Beauty
Tammy C.
The thing that stands out the most to me is they ship your products out very quickly. I can order something on a Monday and usually by weeks end I get it! I also like that they accept debit cards! A few other places I've put in orders need a major credit card or a direct link to your bank. Both of which I don't like! One constructive thing I would mention is I would like to see better sales. 30-40 % off. I don't see this with this company. Thank you for all you do!
Lafayette
Always a great experience received product in reasonable time. Excited to shop again.
LaMara I.
I ordered a package well over 2 weeks ago and when I contacted them they told me that they would give me a refund bc they ran out of the certain product I wanted. I told them I would wait bc it was stated that it wouldn’t take long but it has and now that I tried to contact them again nobody responded. It’s a scam….
Reply from Julian Naya BeautyAug 3, 2025
We’re sorry for the delay and lack of follow-up—this isn’t the experience we want for our customers. Please text or email us directly so we can make this right. – Julie, Julian Naya Beauty
Kathleen B.
i had ordered something from them. when i purchased my item it said 2-3 days but its been well over 2 weeks. i wouldn’t mind if it took longer but i emailed them, and texted the phone number about where my package was and no response. a bit sketchy for my first time ordering here.
Reply from Julian Naya BeautyAug 3, 2025
We’re truly sorry for the delay and lack of response—that’s not the experience we aim to provide. Please text or email us again so we can look into your order and make this right. – Julie, Julian Naya Beauty
Josh M.
Very quick shipment of exactly what I ordered. I have in the past reached out to the support team regarding questions, not only are they pleasant to speak with, they answered all of my questions in regard to their product. Great company to work with and order from. Will always order from them for my med spa. Thank you Julian Naya!