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Based on 408 reviews
Just Energy Group, Inc.1.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1997, Just Energy (NYSE:JE, TSX:JE) is an energy management solutions provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable green energy options. With offices located across the United States, Canada, and Germany, Just Energy serves close to two million residential and commercial customers. The company offers a wide range of energy products and home energy management services including long-term fixed-price, variable price, and flat bill programs, smart thermostats, and residential solar solutions.
Just Energy Group, Inc. (justenergy.com) has 408 customer reviews on Folks Told, with an average rating of 1.6 out of 5.
Showing 44 reviews with 5 stars · Clear filters
Victoria
Signed up at Sams with this nice young man! I take advantage of my free nights and now my bill stays under 100! Mind you I have a 3 bedroom house.
Reply from Just Energy Group, Inc.Sep 10, 2019
Hi Victoria, thanks for taking the time to leave a review. We value your feedback and appreciate your continued service!
David H.
I have no reservation in recommending Just Energy, for all Solar needs / Installations.. Great Customer Relations, Service and from my aspect, have a CAN DO APPROACH. Customer perspective, its about saving dollars, which is currently occurring, since my 6.6KW was installed. Regards David Hughes World Sports Management
Reply from Just Energy Group, Inc.Jul 24, 2019
Hi David, thank you for your feedback! We appreciate your business and look forward to our continued partnership! If you have any other questions please visit us at justenergy.com/contact-us and we can assist you.
Robert H.
Just Energy is better pricing in our area and if we have any questions the employee's are very professional and helpful.
Reply from Just Energy Group, Inc.Jul 24, 2019
Hi Robert, we're happy to read your feedback and value you as a customer. If you have any questions or concerns please visit us at justenergy.com/contact-us so we can assist you.
Serena B.
I read the reviews after signing up to this company and panic set in... I was waiting for everything to go wrong! That couldn't have been further than the truth.. the switch over was all taken care of and I am saving money, which of course was the reason I switched!! So I was shocked at all the bad review's. It dawned on me though that I never actually write a review when things go well and I like most people tend to only write one if something goes wrong. So I'd like to say my experience was very positive... staff were professional and friendly. They did exactly what they said they would.
Frank A.
Very simple and easy process, polite and patient as well. 810141015
Katie H.
I had such a great experience with just energy. I was able to call and get exactly what I needed right away. I didnt have to wait on hold very long which was extremely wonderful. It was get to the point and all my questions were answered. My approve took only a few day. And I Appreciated all the outstanding customer service. Im looking forward to dealing with this company:) 810146309
Patty C.
excellent service 17217732
Yvonne G.
Very helpful and informative. Pleasant customer service. Happy with what i was provided. 17220718
