Great
Based on 675 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
JVZoo (jvzoo.com) has 675 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
675 approved reviews, newest moderated first
Danny
After purchasing services from JVZoo, and thinking about it, I decided this morning that I wanted to cancel the order and request a refund. I expected a runaround, but to my surprise, I had a full refund with a very nice message from Customer Service within an hour. Thank you JVZoo. Excellent service.
Reply from JVZooJun 23, 2026
Hi, Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available. – JVZoo
Cande M.
I love the support at JVZoo! Since2015 l have been in and out of affiliate and other product sales programs their site is clean and easy to navigate and support is always responsive. Thank you JVZoo for confidence to try!
Reply from JVZooJun 23, 2026
Hi Cande, Thank you for your review and for being part of the JVZoo community over the years. We're pleased to hear that you've found our platform easy to use and our support team responsive. We are always happy to assist customers who purchase through our marketplace and strive to provide the best support possible.
Zella W.
I’m excited to try this new system. I’m 76 years old & do not receive enough social security to cover my expenses. I think I can be successful with this system with their help.
Reply from JVZooJun 23, 2026
Hi Zella, JVZoo is a marketplace and payment platform that connects customers with products offered by independent vendors. While we facilitate transactions, we do not create, own, or manage the products themselves. After reviewing our records, we confirmed that your purchases were refunded as requested. If you feel that our support team assisted you fairly and promptly, we would greatly appreciate your consideration in updating your review to reflect your experience with our service.
Dr Lisa K.
I have just had one of the best customer service experiences of my life. Dramatic? Yes. True? Also yes. JVZoo and Ms A. sorted out a ridiculous refund dispute for me, saving me all sorts of angst and anger. She was professional and kind, just exactly what companies that understand the point of customer service expect. Well done to JVZoo and thank you for your help.
Reply from JVZooJun 23, 2026
Hi, Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available. – JVZoo
Valeria
Thanks for the prompt attention to refund me the full amount, no questions asked.
Reply from JVZooJun 23, 2026
Hi, Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available. – JVZoo
customer
DO NOT BUY FROM JVZOO ⭐ 1/5 Stars "Very disappointed with this marketplace. Most of the digital products sold here are over-hyped, low-quality software or outdated courses. As soon as you buy the basic product, you are hit with endless aggressive upsell funnels. To make matters worse, many of the vendors vanish right after launch, leaving you with broken software and zero customer support. Getting a refund is an absolute nightmare unless you bypass the uncooperative sellers entirely and escalate directly to JVZoo corporate support and you still may not get refunded. I purchased SmartAgentX on June 7th, 2026. Absolute garbage. Requested a refund the same day. Today is June 23rd, merchant claims refunded, JVZOO also claims refunded, NO MONEY HAS HIT MY ACCOUNT AFTER WAITING THEIR 14 DAY PERIOD. My bank says 90 -120 days for an investigation, no provision credits can be given for this type of merchant (bank's policy). You do better opening up your windows and throwing money out. DO NOT BUY FROM JVZOO!!! SmartAgentX...Absolutely do not buy!!! Purchased 6/06/2026 Just refunded 6/24/2026 After several, several emails between the merchant and JVZOO, I finally received my refund. Today. It only took 38 emails to get this done.
Reply from JVZooJun 23, 2026
Hi, JVZoo is a marketplace that connects customers with independent vendors who are responsible for creating, supporting, and maintaining their products. While we do not develop or operate the products sold through our platform, we take customer concerns seriously and work to hold sellers accountable to our marketplace policies. Regarding your refund, we would like the opportunity to investigate this matter further to ensure the refund was properly processed and returned to the original payment method. While both the vendor and our records may indicate that a refund was issued, we understand your concern if the funds have not yet appeared in your account. Please contact our support team directly and reference your existing ticket so we can review the transaction details, verify the refund status with the payment processor, and provide any information that may assist you and your financial institution in locating the funds. We understand how frustrating it can be to wait for a refund, and we would appreciate the opportunity to review your case further before any final conclusions are reached. Our goal is to ensure that the refund was processed correctly and to help determine where any delay may be occurring. -JVZoo
misshell M.
me respondieron rapida y amablemente, ahora solo debo esperar que el banco me haga ver el reembolso
Reply from JVZooJun 23, 2026
Hola Misshell, Gracias por su reseña. Nos complace ayudar a cualquier persona que haya realizado una compra a través de nuestro marketplace y estamos siempre a su disposición.
Deborah F.
I was very excited to come upon this program. Unfortunately, at 70 years of age, very limited tech savvy and only Social Security to get me by, I have had to decline moving forward with this program. I’m sure I could eventually make it work, however at my age there’s no telling how far I could go. Kind of a bummer. Thank you for your understanding. I’ll pass your information along to someone who would love this. Respectfully, Deborah Falzone
Reply from JVZooJun 23, 2026
Hi, Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available. – JVZoo
