Reply from JVZooNov 12, 2021
Hi Gerard.
ProfileMate does, in fact, work as advertised which is why there are 10,000 happy customers. You never used your token to SIGN UP and actually use the product, so it's untrue to say the product doesn't work and that you were not supported as both the product owner replied to your support tickets attempting to assist you AND JVZoo replied, assisted, and ultimately helped you gain the refund you requested.
You purchased ProfileMate on November 6th and your refund request was honored on the 8th!
Calling that a scam is simply dishonest and we request you remove your review.
For proof to anyone reading this review, I've included urls to links of the support you were provided as well as the refund.
Support ticket response from seller: https://www.evernote.com/l/Aig3143TBJhKAY151zwuCeicIF0OEwCbcTQB/image.png ((Updated to remove personal identifying info - which is ironic since this reviewer has provided a 100% false review publicly.)
Proof of refund in the JVZoo system:
https://www.evernote.com/l/Aih7Qln5ttZCPL8hyBYnVJN7e3h_SMgXOKUB/image.png
Support ticket response from JVZoo:
https://www.evernote.com/l/AigueMCkCeVNO6rITJquakCLTp3qHMpPJSMB/image.png (Updated to remove personal identifying info - which is ironic since this reviewer has provided a 100% false review publicly.)
Edit and final response:
If you don’t follow the directions, the product will not work, as the product owner’s support informed you. You never used the token provided so no, the product did not work. They can tell you how to use it, but cannot make you follow directions.
JVZoo responded to your support ticket politely and quickly as well. Screenshot provided.
It can take 7-10 days for credit cards to reflect refunds. This is their industry standard. The world knows this.
We provided proof and screenshots.
In a world where people can provide false reviews publicly against a company and a company cannot provide full proof that the reviewer is lying because their email is exposed, we have provided screenshots to prove this review is false with everything except the associated email address.
Gerard, we invite you to contact your local attorney where you can show him (or we will) the screenshots that prove your claims against JVZoo, our support, and your refund are all false. We posted the proof, you keep "claiming" otherwise. We will not apologize for YOUR complete lack of integrity. Goodbye.