Excellent
Based on 161 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
John Walker started Johnnie Walker RVs in Las Vegas with the help of his father in 1963. In business, he focused on one key philosophy: outstanding customer service. He firmly believed that a customer raving about an excellent RV Sales experience or RV Service experience to his or her family and friends, was better than any marketing dollar one could ever spend.The wheels began to turn, fifty years passed, two more generations sprouted out of the Walker family (soon to be three!), and today Johnnie Walker RVs stands as Nevada’s biggest and oldest RV Dealer. Currently, Johnnie Walker RV offers three locations in Las Vegas, with a huge selection of name brand inventory from travel trailers, fifth wheels, motorhomes, to toy haulers. Like that of our founder, our mission here at Johnnie Walker RV is to provide the absolute best RV Sales and RV Service experience possible to our customers.
Johnnie Walker RV (jwrv.com) has 161 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
161 approved reviews, newest moderated first
Cheryl C.
every law has a song written on the back, how does Johnnie Walker unite a Retro or RV with a song book? Liberty and harmony no burdensome thing going on at all. they are the best. with Johnnie Walker, you have practice and masters at what they all do what a delight.,
Tamra M.
Our goal in the next two years is to purchase a more spacious and comfortable home, probably a fifth wheel, and we plan on purchasing it at Johnnie Walker RV. Great customer service.
Lisa Smith G.
We have bought 2 motorhomes and a 5th wheel from Johnnie Walker RV over the last 15 years. Some where in the middle of that my husband bought one from another dealership here in town. Their service department was so horrible that we bought an extended warranty through Johnnie Walker just so they could service our motorhome. When it was time to upgrade again we went running back to Johnnie Walker to look at their latest models. They have always treated us right even when they did not sale us our coach. I will never go to another dealership again. These guys know how its suppose to be done and they do it!
Karen Lorrain H.
MY FATHER SAID TRUST NO ONE BUT JOHNNY WALKER RV!!! HE WAS RIGHT THEIR CUSTOMER SERVICE IS OUT OF THIS WORLD.THEY TAKE CARE OF YOU 150%. TRUST NOONE BUT JOHNNY WALKER RV FOR ALL OF YOUR RVING NEEDS.
Nick and Monika G.
We found our salesperson, JJ, to be extremely friendly and knowledgeble. We were new to looking for a trailer and he was patient and took time to answer all of our question in a way that didn't intimidate you. When we did purchase a trailer, they set it up in a special area on the lot and we were given a full rundown on where everything was, how it worked and then let us stay in the trailer overnight so that we could get use to it and ask the staff any questions about how the trailer felt. We were also given two certificates for 2 night stays at RV resorts at Sam's Town RV Resort and Lakeside RV Resort in Pahrump. We were also given a one year complimentary membership to the Colorado River Adventure RV Resort Group which allows us 20 nights stays at our choice of 9 or 10 of their resorts. We felt the selection and prices at Johnnie Walkers can't beat. We were treated like family and they made sure that you were completely satisfied with your trailer, even weeks after you purchased it.
Duane S.
I was greeted by a salesman who was knowledgable about the trailer I was looking at. They were very professional and courteous throughout the sales process. I would definitely buy my next RV or trailer at Johnnie Walker RV
Bill and Bertha C.
The experience of buying the trailer was a good one, the not so good part was that they did not do a very thorough inspection of that new trailer and we took it home only to find quite a few things wrong with it. Especially an electrical problem that should not have happened at all if they would have checked it properly. We are still waiting to have an opportunity to use the trailer for a couple of days and see if everything is still working properly after they fixed it.
Reply from Johnnie Walker RVSep 18, 2013
Hello there Bill and Bertha, Thank you for your review. I have forwarded your information to our service manager and he will contact you. Customer service is our #1 priority! Sincerely, Michael The JWRV Team
Becki C.
We have bought 4 RV's from JW as our family grew! The SERVICE Department is TOP NOCH.. The JW TEAM has always made us feel like family!
