Excellent
Based on 58 reviews
K9Clean Pets4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to the official Trustpilot page for K9Clean Pets!We're absolutely thrilled you’re here. At K9Clean Pets, our mission is simple: to make pet parenthood a little easier, cleaner, and a lot more enjoyable. As pet lovers ourselves, we know that while we adore our furry family members, dealing with stubborn pet messes can be a challenge. That's why we’ve dedicated ourselves to creating high-quality, innovative, and safe products that tackle those everyday hassles effortlessly.Your honest feedback means the world to us and helps our community grow. Please feel free to leave a review, share your thoughts, or read through the experiences of fellow pet parents. Welcome to the K9Clean Pets family!
K9Clean Pets (k9cleanpets.com) has 58 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
58 approved reviews, newest moderated first
Michelle C.
Customer service was very nice and assisted me quickly.
Reply from K9Clean PetsOct 9, 2026
Thank you so much, Michelle! We're so glad our team could get back to you quickly and take great care of what you needed. We appreciate you taking a moment to leave us a review! 💚
Jessica M.
I had to cancel my subscription (temporary budget constraints) and K9Clean was SO responsive and SO helpful! This is clearly a company of real human beings--not AI chatbots--that are actually trying to make life easier for their customers. When my budget allows it again, I will definitely be a returning customer.
Reply from K9Clean PetsOct 9, 2026
Thank you so much for your kind words, Jessica! We’re truly touched by your sweet feedback. It means the world to our team to know you felt supported and cared for by real humans who genuinely care. We’ll be right here whenever you’re ready to return. Wishing you and your fur babies all the best in the meantime! 🥰
Barbara
Great customer service. Contacted company to suspend my subscription. They were able to cancel the order that they were preparing to send to me and refund me the money for it. Their response and their action was very prompt.
Reply from K9Clean PetsOct 9, 2026
Thank you so much for taking the time to share this, Barbara! We really appreciate your support and are always here if you ever need anything else for your pup down the road! 💚
Sandra M.
I got this product because we have 13 dogs at my house, daily. Not all live here but might as well. Daughter has 9 miniaussies and we have 4 German shorthairs and one Boston terrier. Washer broke and when repairman came it was all gunned up. Got K9 Clean, used it as a tub cleaner several times. What a transformation! Shiny new and fresh! Remarkable.
Reply from K9Clean PetsOct 9, 2026
We're so glad K9Clean could step in and help transform your washer back to looking brand new and fresh. Thank you so much for sharing your story and for giving our product a try, Sandra! It truly brightens our day to know it made such a remarkable difference for your busy, pup-filled home! Please reach out if you ever need anything else. Give all those wonderful Mini Aussies, German Shorthairs, and your Boston Terrier some extra love from us! 🥰
J. M.
The Customer Service Team at K9Clean Pets goes above and beyond to support customers. I highly recommend them and their products. I recently lost my fur baby, and had to cancel my subscription order. The team was so kind and considerate to me. It really means a lot as I struggle with my loss.
Reply from K9Clean PetsOct 9, 2026
Thank you for taking the time to share such kind words with us. Being there for our pet family, especially during times like this, means everything to us. Please take gentle care of yourself, and know that we are holding you in our hearts. ❤️🩹
Doreen
Superb customer service from start to finish! Immediate and responsive- kind and truly personalized care. No bots here! I highly recommend K9 Clean Pets!
Reply from K9Clean PetsOct 9, 2026
Thank you so much for the glowing review, Doreen! Hearing that you felt cared for by real, responsive humans truly makes our day. We’re so grateful for your support and recommendation, and we’re always here whenever you or your pups need anything at all! 🥰
Lisa
Need to change some orders customer service was very prompt and helpful! Product works well as well
Reply from K9Clean PetsSep 27, 2026
Thank you for the review, Lisa! We're so glad our team could jump in and get your orders sorted out quickly for you, and hearing that the product is working great on your end makes it even better. We really appreciate you taking the time to share this with us! 💚
April
Oustanding product and customer service representatives!
Reply from K9Clean PetsSep 27, 2026
Thank you so much for the fantastic review, April! We truly appreciate you taking the time to share your kind words with us. We’ll keep striving for that high standard! Thanks for being a wonderful part of the K9Clean Pets family 💚
