Ka'ChavaReviews of kachava.com

I look forward to having my Ka’Chava everyday. I have been going through a series of health issues that have forced me to add multiple vitamins to my everyday diet. I’ve noticed that since I’ve started drinking Kachava I have been able to not only get rid of all of the different bottles and products I was using but also stop taking the medication to control the Edema that was forming throughout my body.Thanks to the honesty and quality of ingredients in Kachava I now have a craving for only healthy nutrient dense foods to fuel my body. What a blessing ;thanks Kachava!

I ordered 12 days ago. It has not shipped. They acknowledge the order has not left them, but refuse to refund my money.

I have been a Ka'Chava customer for several years. The company switched to a smaller bag, and what appears to be less product. I can't confirm because they do not show that information (ounces of product) on their website. The pricing has increased to over $70! Not worth it. And, the new zipper tab breaks off and if you attempt to pull the remaining piece the inner plastic bag rips and you can't seal it. That has happened on both of my shipments of the new packaging.

Ka'Chava! Where do I begin. It won't matter because they will NOT read this nor care what it says. I ordered $239 worth of 'so-called' meal replacements on Dec. 3rd. Dec 5th I looked at my subscription and the shipment wasn't supposed to ship until January. I cancelled that day. She said we only give exchanges. But, i said, if you havent shipped it, there can be no exchange! I told her again and again NOT TO SHIP IT!!! She said i cancelled your subscription. I said great! Cancel everything. We cant do that once its in the system. LIES. Not only did she ship it, she shipped it two weeks EARLY. Now, I have to exchange it. They got this stuff pulled off Amazon because of heavy metals! They have an "F" rating with the BBB. They NEVER respond to reviews there. They do not care. Don't buy this stuff!!! Update! If you need to cancel a shipment you paid for, the only way you will get your money back is by physically stopping the delivery as it is happening. If they leave it on your porch, your done. It's in your possession. You will never get your money back. Unfortunately, it was delivered to my house. I may be doing some exchanges if I do not like any of it or it makes me sick. Also, the bottle that comes in the kit... cheap plastic. One last thing.... I have almost TWO MILLION views on my Google review account. If you Google Ka'Chava only their website will appear showing RAVING reviews! What you do NOT see is one single Google review. Ka'Chava won't allow anyone to post a review on Google. So here i am. On Trustpilot. Then Yelp. Trying to warn all of you. BUYER BEWARE!! Ka'Chava DON'T CARE!!

I wish I had read these reviews before making a purchase! I ordered on 11/15 and my package is yet to be shipped, almost a month later! They keep making excuses and telling me to be “patient.” And knowing now by these comments that they’ve changed the recipe for the worse makes me not even want it! UGH, so frustrating, I used to buy Kachava a few years back and absolutely loved it. What a huge disappointment 😢

I placed an online order late November, it was sent back due to fraud for whatever reason. I called customer service and was asked if I wanted a refund or another order sent out, I said I want another order sent out and delivered to my home. I was also contacted by Jordan M. who claimed she will make sure a replacement order will be sent out and I will be given a tracking number when it's sent out. It's been six days and I am still waiting for a status and tracking number. This is poor customer service and am tempted to take my business elsewhere if I don't receive a response soon.

Have been buying for 3 years now and they recently changed the formula and ingredients. Asked to return the products for a refund and have been ignored after following up three times now.

If I could give this airline 0 I would! Customer service is beyond frustrating gives a guarantee and doesn't honor it. One rep days one thing, another rep says another. I stopped my subscription 10 months later I get 2 more deliveries $120 each. They said sent them in and I can get a refund $12.50. So I do. Then they say I can only use the refund in exchange for more of their shitty products. Now I have 6 bags of shit i will never use and am out $265. My advice is DON'T DO IT!