Average
Based on 380 reviews
Kamatera3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.
Kamatera (kamatera.com) has 380 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
380 approved reviews, newest moderated first
Douglas
One happy client. Offer allowed me to test and confirm if it works for my needs with no charge. Will be resuming services as soon as I am ready to implement what I tested. Support responds fast and addresses raised questions satisfactorily.
AFEX
I nearly hire their FOREX VPS TRIAL 30 days trial but after reading the 1 star reviews i found several clients that were charged fraudulently even canceling the trial before and several more months. SHUT THIS COMPANY NOW!
Reply from KamateraDec 5, 2023
Hi, We were wondering if you actually signed up for our free trial in the end, or decided not to, based on reviews? We are completely transparent about our policies, parameters, and about how services and usage are charged. Anyone incorrectly charged absolutely gets their money back. Additionally, we send numerous emails reminding all new clients when they are nearing the end of the 30-day free period, specifically so that they can cancel if they wish to, before they begin to be charged. We encourage you to base your review on your own experiences. Team Kamatera
Play With P.
they keep billing you with false charges even after you stop using there service
Reply from KamateraFeb 12, 2023
Hi It is important to note that we do not charge customers that do not have an account with us. I would be happy to check into your specific case. Please get in touch with me at your earliest convenience so I can review any charges you may have received. I can be reached at [email protected]
Ken
Kamatera offers excellent support I needed to restore my server from a backup. Kamatera's support was extremely attentive, easy to work with and very quick to respond. They went above and beyond what was needed to retrieve the files I needed and even sent them to me, saving me a lot of time and effort.
James
I am writing this review for Kamatera and its amazing support services. I had to make a transfer from own own physical server to one another host since our hardware could not support our software upgrades, including our mail servers. We selected to to use Kamatera’cloud services. With my experience with Azure and AWS it was the it also was apparent it would be a better investment. My praise for Kamatera came from the period when we went through a stressful time when we could not access our hosts from our corporate office. The event was not related to Kamatera but due to our IP being blocked by our firewall DoS attack settings, since our corporate office did not have a static IP to access the servers from. Kamatera provided excellent service and helped us walk through the process to get it resolved, even though it was not their fault but our setup of the firewall. James Synovec
Eran K.
Being an IT consultant, and have been through many hosting companies, and also managing servers myself, I can certainly say that the team @ Kamatera a fresh experience. The team are a rare combination of enthusiasm, professionalism and proficiency. The infrastructure is suitable for every scenario - from the basic 'bare-bones' to a fully managed service, and everything in between. The modular structure of the account also allows a very fine-grained choice of hosting environment, both easy and flexible. Looking forward to many years of collaboration.
X X.
Fraud alert! You basically can't remove your credit card. They just took 100 euros from my cc although I didn't even use their service. Called my bank and they had to block my credit card and send me another one.
Reply from KamateraJan 29, 2023
Hi Thank you for your feedback. I'm sorry to hear about your experience and that your experience didn't meet the level of service we are known for and strive for. Kindly understand that the 30 day free trial period includes usage of 1 server (up to USD 100), and 1000 GB Internet Traffic. It is possible you went over the trial limit. Please understand that if you don’t cancel by the end of the 30 day trial period, charges begin to occur regarding what services are kept. In addition, clients do have the option to have billing information completely removed from the account. If you wish to have your charge explained to you personally, don't hesitate to contact your account manager, Oren Einstein, at [email protected] so that he may discuss your concerns in more detail.
Este B.
I tried 1 month. It was ok, not good, so I stopped using it. Next month they invoiced me again. So I've disabled the service. Next month they invoiced me again, so I've disable my account. Next month they again invoiced me... RUN AWAY ! They are not serious scammers ! Edit: To answer to your reply: When you've to explain the charges to 30% of your customers, it's called a scamming side of your company... A transparent company doesn't need to explain charges to so many customers... Also it takes 2 clicks to create a server and get charged on our card but it's a real maze to disable all servers and services, that requires first to go in sub-section and sub-sub section and to to an other one to disable a specific thing to be allowed to disable the server... to finally request to disable the account and the charges... THIS IS NOT NORMAL !!
Reply from KamateraJan 29, 2023
It is essential to know that we give one month free up to one server and 5000GB traffic. You would be charged if you used more than that or went over the limit. I would be happy to go over your account to discuss the charges. Please email me [email protected] We do not charge for services unless you pass the 30 days or breach the trial settings.
