KartraReviews of kartra.com

Reply from KartraSep 24, 2026

We understand that waiting for an email list approval can be frustrating when you’re trying to keep your business moving. List imports are manually reviewed to help protect deliverability across the platform, so they can take a little time. We’re glad our team was able to work with you and get everything sorted out, and we appreciate your patience and understanding throughout the process!

Reply from KartraSep 24, 2026

Thanks for flagging this. We take reports like this seriously and don’t support the use of Kartra for phishing, impersonation, or any other activity that violates our terms of use. We know this review was posted some time ago, but if you still have one of these emails, please forward it to [email protected] so we can investigate and take the appropriate action if needed.

Reply from KartraSep 25, 2026

We’re glad to hear our Success Team was able to make things a little easier for you! It’s great to know you felt comfortable asking questions along the way and that the one-on-one support made a difference. Thanks for being part of the Kartra community!

Reply from KartraSep 25, 2026

Thanks for sharing this, and sorry for the long delay in responding! There’s a lot you can do with Kartra, so we’re always glad to help when questions come up. KAI and our Support team are here whenever you need a hand. We hope you’re feeling more confident with Kartra and enjoying the platform!

Reply from KartraSep 29, 2026

Thanks for the feedback. We understand how frustrating it can be when logouts and glitches get in the way, especially when your business relies on Kartra. We’ve made significant updates to the code with the 2025 version and continue working to improve the overall experience.

Reply from KartraOct 2, 2026

We hope your experience with Kartra has continued to improve, and we’d be glad to help you get the most out of the platform! If you’re still using Kartra and there’s anything you’d like help with, our Support team is always happy to lend a hand. We can also connect you with an agent for a video call if you’d prefer some one-on-one guidance.

Reply from KartraOct 1, 2026

Thanks for sharing your experience, especially after six years with Kartra. We appreciate the time you’ve spent with us and are sorry to hear that your experience with support didn’t meet your expectations. We’ve continued making improvements to the support experience, including introducing KAI to help customers find answers and resources more quickly. We really appreciate your feedback and the time you’ve been part of the Kartra community.

Reply from KartraOct 2, 2026

Thanks for being candid about your experience. We’re sorry things didn’t go as smoothly as they should have, especially when you needed timely support for issues that affected your business. Since then, we’ve continued making updates across the platform, including to the page builder, automations, and more. We appreciate you taking the time to share this feedback and point out where we can continue to do better.