KartraReviews of kartra.com

Very confusing and overwhelming platform.

Not available to talk with me for help

Terrible took too long for them to fix the issue and our sites were down for 10 days. To respond to your request. you can go and look for yourself the many emails that were sent from me and my partner trying to get in. I am not taking any time to give information when you can go yourself and look at all the emails that were sent everyday two and three times a day of being blocked.

Dear KARTRA, Please seriously consider radically improving your server speed so that your customers website pages load as fast as your competitors. We, your customers, deserve the hard working recognition from search engine results for our online businesses, but it's fruitless if the platform we host from doesn't work as hard for their customers! Based on one (of many articles) KARTRA is below average to poor in their server performance and page loading speed. KARTA only needs to do a speed test on their own Home page using GooglePageSpeed Insights Tool to see for themselves how poor their page scores in page loads, performance, and so on.. This is bad for our business. Will KARTA ever improve this? Or do many of us need to take our business elsewhere?

My daughter did a TEFL course with this crowd and I paid in full with my credit card. I only noticed today that they have been been debiting various amounts from my account over the past 6 months, probably longer but my bank records only allow me to go back 6 months. Make sure they don’t get your bank details!

I agree with the negative reviews written here. Auto-save didn't exist and system crashes with hours of lost work was frustrating. And the support was non-existent. It is disappointing that when you cancel, they immediately cancel your access to Kartra even though you've already paid for a specified time period and they don't offer any refund for period of revoked access. It's important that people know to export all their email lists and data prior to canceling the subscription.

If I could give them minus stars, I would. Their product is substandard and clunky. They try to do all things and don't do any of them well and they charge you an arm and a leg to do it. Most importantly - DO NOT pay for the full year. If you change your mind they DO NOT REFUND partial use. So, if you pay for a year ($2,000), and you only use 6 months - too bad... they don't refund past 30 days. Their customer service is crappy, their product is crappy. Their attitude is crappy.

Horrible product. Horrible service. Hours passes and you get no answer. When you get answers, they don't take responsibility even when you actually try to pay them. It's so freaking bad and so expensive. I don't get how they still are in business. 🤯 Use your money on something else. Buy yourself something nice and find another company. There's free products out there with better support and a better product. Then responds TWO YEARS later on a bad review wanting to give me another chance... What a joke...