Sheena S.
Customer service was excellent
Customer service was excellent. I needed a replacement product and the response was quick and I was issued a replacement in no time!

Excellent
Based on 333 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KeaBabies designs and creates authentic, sustainable baby and maternity pieces that simplify parents’ lives – from gender-neutral soothing swaddle wraps to stylish organic bandana bibs. Championing positive parenting, the brand believes in the magic of bonding moments to make parenting a joyful adventure. Founded by parents, KeaBabies pledge to walk the journey with you in raising a happy, healthy, and earth-conscious next generation.
KeaBabies (keababies.com) has 333 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
333 approved reviews, newest moderated first
Sheena S.
Customer service was excellent. I needed a replacement product and the response was quick and I was issued a replacement in no time!
Haley H.
I LOVE these bibs! I wish I would have found them sooner! The material is strong and definitely water resistant! I will be adding these to all my baby shower gift baskets for sure!
mimi S.
The products are great but the first shipment arrived with a crushed box. The company finally resent the package and it was acceptable. I would suggest the company send their products in a better mailing box as the boxes don't arrive very nice to give as a gift. That being said, the company did live up to what they said they would do.
Deb
quick shipping, accurate product descriptions & instructions. Customer service helpful when we had a problem.
Hayat A.
Honestly the company was so fast to answer my emails despite me being from Australia. They also sent me a surprise gift on their behalf which I am so excited to receive.
Evelyn M.
I had a 10/10 customer service experience with KeaBabies. I accidentally sent my gift to the wrong address, and they quickly helped me send a replacement order to the correct address, free of charge. Their customer service was very responsive and understanding, and the swaddles are exactly as described. I will definitely use KeaBabies again!
Taryn
Great customer service!! I really appreciate the 365 day warranty - this shows that your company really stands behind your products and wants to ensure your customers are happy with the products they purchase! Thank you!!
Tez
Ich bin mit dem Kundenservice sehr zufrieden. Sehr freundlich und hilfsbereit. Die Ware ist auch super. Gerne wieder!