KeraniqueReviews of keranique.com

This company is untrustworthy... We did not purchase a subscription so why are they taking our money monthly?? What's worse is that they do not refund our money. Also, the products are horrible. Much cheaper products do far better than this. Seems like they only give stress and headaches. Do not give them your credit card info. Do not purchase from this company.

They have charged my account twice since I ordered their hair product. I had emailed them and told them I was no longer interested in their hair product. I want to return the product unopened. Meanwhile they sent another order and charged my credit card. I called customer service and explained I want to return to sender both orders and neither packaged opened. Well, can't return in this manner. Customer service was rather contrary and rude in tone and behavior I do not recommend this company. I wish I had looked into their online history reviews before ordering. If I had I would never had ordered it. Finished with this company. I hope my trial subscription was cancelled as promised.

This company is a big scam. Even after you cancelled your order they will still charge to you even you not sign on auto shipment. They not helping people as they said but causing more stress and agony. Don't dare to give your card information coz they will auto charge you.

PLEASE DO NOT purchase this product using a credit/debit card. If you must have it then use a prepaid card. They will come into your account and take whatever they want in the name of a subscription that you most definitely never signed for. Also good luck trying to cancel and get a refund. I ended up contacting my bank and getting a replacement card. That was the only resolve. And the product dries the hair out. Do your reasearch

This is a scam! Don't trust them they'll charge you even if you cancelled already. They'll send product that you dont order and then when you cancell it they will still charge you. Instead you guys help us single mothers gain our confidence with that growing hair product how bout grow some conscience for over charging us. At this time you stressed people like this charging money like that. Plus a bad customer service for hanging up while im complaining. My blood pressures so high because of that. Aweful product and customer service. You guys just didnt have the conscience.

They are not trustworthy, after I placed an order, my phone number and email number became the target of fraud. I made a single request and didn’t ask to record my data and they didn’t record it as a continuity of my account ... very bad, zero professionalism and dubious conduct.

I rarely write reviews however, I am upset, disgusted and feel scammed. Keranique ran a special back in November 2020 for $19.95 to try the Shampoo and conditioner. I only wanted to try the special. they sent another supply in Jan 2021 and I returned. I now have had two withdrawals from my acct and I have called 3 times to have this stopped. WHAT WILL IT TAKE FOR YOU TO STOP TAKING MY MONEY!!! I guess I have change my account, but I should I go through the hassle of calling my other creditors to update my account with them. This is a VIOLATION!

I should have checked into their reviews before buying product. BEWARE, they keep charging your account! I found out the hard way. The product just dried out my hair, no regrowth. A total scam. Shame on me for getting sucked in. Stay away from this company...Bald is beautiful!