Poor
Based on 1,510 reviews
K Health2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
K Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
1,510 approved reviews, newest moderated first
Tracy B.
I will never use k health again. I had the worst experience ever. The doctor had terrible bedside manner and no compassion. She did absolutely nothing. May as well have thrown that money in the garbage. I do not recommend Catherine Harrington to my worst enemy.
Sarah S.
I used them a few times and found it to be an annoying and frustrating experience with mixed results. I used this, because I have no health insurance and needed to get some prescriptions while traveling. They initially made me answer a series of auto-generated questions through the app and then took between 1 and several hours to find a physician in my area to consult. The first few times, I was pleased that they at least eventually found someone and provided a prescription, which was usually an antibiotic or antifungal medicine. The last time, I got pretty mad, because they charged me $35 for the consult, made me wait over 1 hour for a doctor, tortured me with additional questions, denied me treatment (prescription for my yeast infection), and also denied me a refund. That was the last time I'll ever use them. What a rippoff! (They said they would only refund if they were unable to provide treatment within their protocol, so apparently I didn't meet their protocol, which is a hint that you should just copy and paste all the generic symptoms from WebMD if you need to use them, because they are egg heads.)
jimetria G.
If I could give them a 1 I would! At the beginning of using the app they were very helpful in providing the medication needed. Now they are a complete rip off. I’m deleting the app and going back to dr on demand even though they are a bit pricey
Gabbie P.
I love using them! Quick easy and affordable!
ML
I would give zero stars if I could! Please do not waste your time or money with them. I needed to use their service for a uti (mine are recurrent and the symptoms are always the same). The whole point is to avoid costly visits and the ER. I paid them just to keep getting asked the same questions over and over and to get no prescription. I feel ripped off, I’m still in pain and now I have to spend more money elsewhere. Save yourself the trouble and go anywhere else!
Jordanie Parris S.
Khealth is a rip off. The doctors never want to prescribe anything to help and very often refer you to see an in person doctor. Complete waste of money and time.
Amber Z.
They are a scam. Do not use. Save your money
Demetris W.
Scams.. No stars if I could..2nd time paid and get message saying go to the urgent care since I haven't been diagnosed recently. Should have been refunded .
