Mary K.
Easy app set up and use
Easy app set up and use. Fast service.
Reply from K HealthAug 26, 2024
Thank you for your review, Mary! We appreciate you taking the time to share your experience and we're so glad we can make care convenient for you.

Poor
Based on 1,510 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
K Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
1,510 approved reviews, newest moderated first
Mary K.
Easy app set up and use. Fast service.
Reply from K HealthAug 26, 2024
Thank you for your review, Mary! We appreciate you taking the time to share your experience and we're so glad we can make care convenient for you.
Anastacia C.
I received a live chat with a knowledgeable medical doctor whom I was able to describe my issue and send pictures & I got instant diagnosis & treatment.
Reply from K HealthAug 23, 2024
Thanks for the kind review, Anastacia! We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected] if you have any more feedback; we'd love to keep chatting.
April M.
The clinicians refuse to speak to the patient. I'm happy to upload the screenshot of how bad this service is. If you need quick healthcare, Seasame is AMAZING! You can select your provider so you're comfortable with them. The Seasame providers have their pictures, credentials, and patient ratings. With K Health, you are stuck with whomever they give you to text after AI. K Health is redundant; you get the same questions twice, once with AI and again with the "medical provider." Since you never speak to an actual person, that could be AI, too. I texted with two K Health people who did nothing for me. Sesame was much easier to navigate, with no redundant questions. I SPOKE to a medical professional who listened to me; I could actually communicate and wasn't forced to click on a limited number of symptoms. Thanks to Seasame, I was given two prescriptions and am already starting to feel better. K Health did NOTHING to help me. Be your own advocate; you know your body best. Find a provider that listens to your concerns.
Reply from K HealthAug 21, 2024
Hi April, thanks for sharing your feedback. We’re sorry we didn't meet your expectations. Please understand that we offer chat-based consultations with medical providers through our platform. Can you please follow up with our team at [email protected] with more information about your account? We want to take a closer look at what happened.
Ashley B.
Great response and easy to use
Reply from K HealthAug 20, 2024
Thank you so much for your kind words, Ashley. We appreciate you taking the time to share your experience with us and others — and we're glad we were able to make care convenient for you.
Chelsea W.
The provider was wonderful. She was quick to respond to my needs. I had an antibiotic in my hands just 70 minutes from the time I started the K Health visit to when I walked out of the pharmacy!
Reply from K HealthAug 20, 2024
Hi Chelsea, thank you for your review. We’re so happy your visit with us went so smoothly! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you. Reach out to [email protected] if you have any more feedback; we'd love to keep chatting.
Todd P.
Attentiveness of doc. Although she asked me follow up questions that I had already answered I. The initial screening.
Reply from K HealthAug 20, 2024
Thank you so much for your kind words, Todd. We appreciate you taking the time to share your experience with us and others — and we're glad we were able to provide quality care with ease. Please reach out to [email protected] if you have any more feedback, we'd love to hear from you!
Katherine G.
It was easy to get started and get chatting with a doctor. Texting was convenient since I wasn't able to do a Facetime visit...the family was still asleep. I'm a fan!
Reply from K HealthAug 19, 2024
Thanks for the awesome review, Katherine. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected]; we'd love to keep chatting!
AJ
The whole process from signing up to chatting with a doctor was very easy and straightforward. The care I received was thorough, I was correctly diagnosed and my medication was ready for pickup at my local pharmacy within an hour. So much more convenient than a visit to an urgent care. Highly recommend!
Reply from K HealthAug 13, 2024
Thanks for your kind review, AJ. We're glad you had a seamless experience and we appreciate you letting us know. Please don't hesitate to follow-up with our team at [email protected] if you have any feedback, we'd love to hear from you!