Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Kiavi
With more than $18B in funded loans and 50,000+ projects nationwide, Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). Kiavi harnesses the power of data & technology to offer REIs a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Formerly known as LendingHome, Kiavi is committed to helping its customers revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Traditional lenders rely on human decision-makers and paper-based processes. At Kiavi, our modern tech platform removes many traditional barriers, automates time-consuming manual steps and provides quick decisioning and true transparency throughout the entire process. With a wide range of bridge and rental funding options to choose from, Kiavi’s team of experts can create a personalized solution for our customer's investment strategy. Homeownership has always been an important part of American life. But now, just as Millennials are hitting the peak age for buying their first homes, fewer new homes are being built. In fact, today there are 33%1 fewer new homes constructed than just 15 years ago. Over 65 percent of the U.S. housing stock is more than 30 years old and in need of upgrading and renovating. And as the demand for move-in-ready homes continues to grow, residential real estate investors are needed more than ever. Kiavi is committed and proud to support today’s real estate investors in their efforts to revitalize these aged homes and provide move-in-ready homes and rental housing. NMLS ID #1125207.
Kiavi (kiavi.com) has 769 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Started off a refinance well, with good engagement and taking time to discuss the various options and tradeoffs.
Unfortunately there were long delays through the appraisal process that cost us a lot of money and Kiavi took zero responsibility for its 3rd party contractors performance.
The well known real estate concept ‘time is of the essence’ was not followed and hurt our business.
Reply from KiaviMay 29, 2026
Hi Eric, thank you for bringing this to our attention. In real estate investing, we know that timing is everything, and we sincerely apologize for the delay you experienced. We are currently reviewing our internal underwriting workflows to ensure we meet the speed and reliability our investors expect. Your feedback is essential as we work to sharpen our delivery times for the entire community.
BM
Brij M.
Working with Kiavi has been an…
Working with Kiavi has been an outstanding experience from start to finish. Their process was fast, professional, and incredibly investor-friendly. Communication was clear throughout every stage, and their team moved quickly to help close deals on time without unnecessary complications.
As a real estate investor, having a reliable lending partner makes a huge difference, and Kiavi consistently delivered with competitive terms, smooth underwriting, and excellent customer service. They truly understand the needs of investors and made the entire funding process efficient and stress-free. Highly recommend Kiavi to anyone looking for a dependable hard money and investment property lender.
Reply from KiaviMay 29, 2026
Thank you for your thoughtful review of Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.
SO
Sergio O.
Excellent experience as usual James…
Excellent experience as usual James Davis does an amazing job. Thanks to the whole team
Reply from KiaviMay 29, 2026
Thank you for your kind words about Kiavi, and our Team! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!
JC
Jenn C.
Was our first time going through this…
Was our first time going through this process. It went pretty smoothly. Sam was great at responding quickly to and was readily available to answer questions. Great experience!
Reply from KiaviMay 15, 2026
Thank you for sharing your positive experience with Kiavi! Feedback like yours inspires us to do even better every day. We’re so glad to have earned your trust and support. Don’t forget, you can refer others to Kiavi at https://www.kiavi.com/refer and earn qualifying cash incentives as a thank-you for spreading the word!
JG
John Garcia S.
Have closed over 15 loan with them in…
Have closed over 15 loan with them in the last 2 years. María Barnes is great in knows what she does. It is really a blessing having them on your side to scale. Great experience.
Reply from KiaviMay 15, 2026
Thank you for your kind words about Kiavi, and our Team! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!
AP
Alonso P.
Your team entirely fumbled my project
Your team entirely fumbled the project for 417 Greenway Ln. My account manager (Julia) is always on top of things but went on vacation and the team replacing her did not do what they needed to do.
The closing date kept approaching and I wasn't seeing a lot of movement. I thought my terms were already approved, given the proximity to the closing date and the time that had gone by.
Then, Julia came back and things finally started to move when I pressed for answers, only to find that the appraisal of the property's ARV was much lower than what I have, which created unacceptable terms. I have checked the ARV with other investors & contractors and all agree that the ARV should be in the mid $500s. When I inquired the reasons for such a low valuation, the excuses I heard were all ridiculous.
Your team decided that the property is only and will only be 910 SqFt. It is already 1550 SqFt and will remain at 1550 after rehab.
They said they are only going to consider 2 bedrooms when rehab is done, when we will take it to 4 bedrooms (2 in the basement) with conforming egress. They said rooms in a basement are lower grade. Only an ignorant person can say that.
Even after explaining all this to them, they are stuck with their totally wrong ideas about the property. Clearly, your people appraising are only seating behind a desk, getting wrong info from the internet and not checking things with reality.
I am going to miss my closing date and now I have to fight to see if my seller will allow an amendment to extend the closing date. Otherwise, my contract will be terminated and I will lose my earnest money, which you people will have to reimburse to me, of course.
I submitted this project on April 27. It took your team until May 12 to finally do anything with my project, and the valuation is ridiculous and doesn't hold the slightest scrutiny.
The incompetence & negligence of the people doing the valuation is mind boggling.
I still don't know what the outcome of this will be, because your resolution is taking a very long time, but this is a terrible experience already, no matter what the outcome. I still expect a positive answer, though.
The worst part is that my experience with Kiavi had been great until now. This score is for this one project. For my previous projects, I would review them with a 5, but this one has been very frustrating and it's been like trying to reason with a rock when it comes to their appraisers.
Reply from KiaviMay 29, 2026
Hi Alonso, we are sorry to hear that your experience with us didn't meet your expectations. At Kiavi, we are committed to empowering investors with the best tools and capital possible, and we take all negative feedback as a serious opportunity for growth. We are reviewing our current processes to ensure we are providing the high-quality service our clients deserve.
RE
Rebecca
Everyone is great!
During our loan process everyone was very helpful, friendly, knowledgeable and efficient. Communication was easy and responsive whether it was e-mail, phone or text. Looking forward to working together again!
Reply from KiaviMay 15, 2026
Thank you for your thoughtful review of Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.
MA
Matthew
Communications were outstanding!!
Communications were outstanding!!
Reply from KiaviMay 15, 2026
Thank you for your kind words about Kiavi, and our Team! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!
