Excellent
Based on 318 reviews
Kibin4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kibin is your ultimate essay help assistant. Whether you're brainstorming topics or polishing your final draft, elevate your essay to its full potential with our suite of services and free resources.
Kibin (kibin.com) has 318 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
318 approved reviews, newest moderated first
customer
Good platform with a good price range for edits. The review I received was thorough and provided great feedback for me to look at what I was trying to say.
Reply from KibinNov 19, 2020
It's great to hear that you found value and constructive guidance from our editing services! Thank you for choosing Kibin and for leaving your review. Hope to see you around soon! Amber R., Customer Happiness Coordinator at Kibin
customer
I wanted to thank for James. C for editing and he is good at it. I gave his 5 stars and I need his helping from on now . Thanks once again
Reply from KibinNov 15, 2020
That's so great to hear! Thanks for your order and for leaving your shout out to James. We are so lucky to have him on our team. If you have any questions about making a direct request for James on your future orders, please don't hesitate to reach out to our customer service team. Amber R., Customer Happiness Coordinator at Kibin
customer
THE TUTOR REALLY HIGHLIGHTED MANY IMPORTANT POINTS THAT I DISREGARGED. THIS WAS REALLY WELL REVIEWED.
Reply from KibinNov 6, 2020
It's always so helpful to have a trained eye reviewing your work, for sure! Thanks for choosing Kibin and for leaving such a glowing review. We are thrilled that you had such a great experience. Amber R., Customer Happiness Coordinator @Kibin
customer
I used to be greatly assisted by Kibin editors. But I am not satisfied with the last one. The revisions were very simple, and I do not think the editor did a meticulous and active job.
Reply from KibinNov 3, 2020
I'm sorry to hear that this edit didn't meet the expectations you have built in your time working with Kibin. I took a look at your paper, and I see that your editor made over 300 revisions and left several detailed comments, which is quite a lot of revision for a 5-page paper. However, I understand that customers may get used to one editor's style over another's. If there was something specific you were looking for that was missing in this order, please feel free to reach out to us so we can discuss how we can set it right. Robert K., Customer Happiness Coordinator @Kibin
customer
That was really helpful Thank you
Reply from KibinNov 1, 2020
We're stoked that you chose Kibin for editing your valuable docs and that you had a successful experience. All the best in your future endeavors! Amber R., Customer Happiness Coordinator @Kibin
A. I. (social W.
Thank you Crystal!!! The best editor!!!
Reply from KibinNov 1, 2020
Thanks for your continued business and for leaving this stellar review! We love that you've developed such a great working relationship with Crystal, and we hope to see you back soon! Amber R., Customer Happiness Coordinator @Kibin
customer
Wow. So I was very busy in the work so took kibin’s help and the amount of efforts they gave to improve my essay was super impressive. Extremely helpful and professional in what they do. Thanks you guys.
Reply from KibinOct 27, 2020
We are honored to have been able to help you during such a busy time! Thank you for taking the time to leave your review and glowing comments; it means so much. We hope to see you around again soon! Amber Rockwood, Customer Happiness Coordinator @Kibin
customer
no editing done
Reply from KibinOct 29, 2020
Thank you for reaching out to Kibin via Trustpilot. I’m glad we were able to resolve your issue of not seeing any edits to your cover letter via email. As you stated in your email to Team Kibin, the edits were not visible because you had been viewing them “on a mac and that was in a text editor that did not show edits.” The document did have 131 revisions to the word choice, grammar, and overall flow, so I’m happy you were able to see those edits. We are, however, disappointed that this review wasn’t changed to better reflect your experience with Kibin as your email had mentioned you would do. I’m afraid that’s due to the fact that we did not offer a free edit of your resume in exchange for removal of this review. Your email mentioned sending the resume to your same editor free of charge to “let me see how well she does. I will change my review once I see her work.” As was explained in my email, we cannot offer a free review of a *different* document in order for you to remove a negative review that was based on a misunderstanding to begin with. Kibin needs to ensure that our editors are compensated fairly for the work that they do on each document we edit, and it would be unethical for us to provide a free review of a new document in order for you to remove an unfavorable review that is not an accurate reflection of your previous experience. Again, as I mentioned in my email, we’re happy to work with you in clearing this up if this was a misunderstanding, but we have yet to hear from you again. Kind regards, Nikki L., Customer Service and Community Manager @Kibin
