KibinReviews of kibin.com

Reply from KibinAug 8, 2021

We are convinced she never has a bad day. :) Thanks for your business and the excellent review! I've passed along your kind words to Crystal. Amber R., Customer Happiness Coordinator @ Kibin

Reply from KibinJul 20, 2021

Thank you so much for taking the time to share your review and comments. We appreciate you choosing Kibin! Amber R., Customer Happiness Coordinator @Kibin

Reply from KibinJul 20, 2021

Thank you for taking the time to leave feedback about your most recent edit. I'm very sorry to hear that this edit didn't meet your expectations this time around. At checkout, you had selected the following option: "This is my final draft, OR I don’t have a lot of time to revise. I do not wish to make substantial changes and prefer minimal commentary." Additionally, your note to the editor indicated that your main concern was making sure "that it is as grammatically correct as possible before I submit to programs." An edit of a final draft will always be much less intensive than a rough draft edit since you are polishing a document for submission instead of re-working the ideas/language presented. I've reviewed the edited document, and the work done on the document lines up with the information that was provided to the editor. I found no grammar or spelling mistakes left behind, and this edit does meet Kibin's quality standards, as the editor followed the instructions given and the document was returned error-free. The editor also made changes to the language to ensure that you were presenting yourself positively in your statement, as her notes mentioned I do see that this edit was returned back to you on Monday, July 12th. If you are ever unsatisfied with an edit in the future, please do reach out sooner rather than later because we always want to make sure your issue is resolved quickly. We did reach out via email yesterday to gain additional information about your feedback and to help provide a solution for this issue. Please don’t hesitate to reach out there so that we can resolve this for you. We hope to speak with you soon. Kind regards, Nikki L., Customer Service and Community Manager @Kibin

Reply from KibinJul 17, 2021

We love our editors (and ourselves), too! Thanks for sharing the good vibes! We're always here when you need us, and we can't wait to hear from you again! Robert K., Customer Happiness Coordinator @Kibin

Reply from KibinJun 30, 2021

She is indeed amazing, and so are you for taking the time to leave a review! We hope to hear from you again soon. Robert K., Customer Happiness Coordinator @Kibin

Reply from KibinJun 12, 2021

Thank you for your continued business, Andrey. It's our pleasure to work with you, and we're grateful that you've had such positive experiences with our editors. Amber R., Customer Happiness Coordinator at Kibin

Reply from KibinJun 10, 2021

We're so glad to hear that you find our editing team so helpful! Thank you for dropping by to let us know. Our editors always appreciate hearing back from their customers. Robert K., Customer Happiness Coordinator @Kibin

Reply from KibinMay 30, 2021

We could not agree more! ;) It's great to see you around again. Thanks for taking the time to share your experience working with Jane. We're thrilled to hear it was so successful. Amber R., Customer Happiness Coordinator @Kibin