Jo M.
Hadn't been notified of a repeat…
Hadn't been notified of a repeat charge. Customer service not helpful. Avoid at all costs. No refund and no apology

Poor
Based on 86 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
the company no longer exists
Nonexistent (kilo.health) has 86 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
86 approved reviews, newest moderated first
Jo M.
Hadn't been notified of a repeat charge. Customer service not helpful. Avoid at all costs. No refund and no apology
Lisa H.
I just noticed two charges on my bank statement from Kilo Grupe. I don't even know who these people are. They first started charging me last year apparently. They took the money out through PayPal. I have emailed them, but have not received a reply yet. So far, they've stolen close to $250 from me.
Bill T.
What a sham, when you try and call them on it you cannot talk to anyone, only email. They dance around and tell you it was your fault, first they told me once your book is printed they will cancel your autopay, then they say it was up to you to manually cancel it. They hit my Paypal account 5 times before I started screaming. total of about $400
Steve C.
Looked at my PayPal account and this company had taken $160 out of my account. PayPal won't refund and now I'm out the money.
Michelle D.
Be aware of this company. They took payment for something I dieven sign up to. Absolutely no help from customer service. Avoid, avoid, avoid
Tim R.
I bought a one month trial in good faith which auto renewed against my knowledge/will for £40+. Partial refund of £10 given. This is just another subscription trap. Get lost.
Susan
Renewed my subscription without consent after I had already cancelled, then flat-out refused a refund. If zero stars were an option, they’d deserve it. Appalling customer service, dishonest practices, and a complete disregard for customers. Avoid at all costs.
Lora C.
I have continually sent emails cancelling my subscription but because I have an account with PayPal this corrupt company keeps withdrawing funds each time with a higher value! Beware they are very dishonest