KINGSTONReviews of kingstonbrass.com

BUYER BEWARE! Kingston Brass Inc. is a sham company selling sub-par plumbing fixtures. I have had nothing but problems with finish flaking off the 2 year old fixtures, Kingston's "customer service" tells me Kingston will not replace them saying "the finish is considered a living finish" and will change over time. Weasel words. Flaking off and showing the base metal is not a "living finish," it is just badly made. The shower diverter has also failed, also only 2 years old. Kingston brass has a 10 year warranty but they do not honor that. All were installed during our bathroom reno by a certified and experienced plumber. We are so disappointed with our new bathroom and now have to pay out of pocket for all the repairs and replacement of our fixtures.

Fast delivery and top quality product built to last and the over all look and design makes our new bathroom vanity look and feel more special than before. Thank you

Great experience. Fast shipping and outstanding product!

Price was reasonable. Quality is outstanding. Arrived quickly. Drain kit seems to need to be stepped up. I am satisfied. Thanks

Good customer service and communication from KB rep. Delivery is fast.

Product is good. Directions for install useless

By requiring a signature at delivery and the shipper not providing a delivery window, I had to lose a day of work and stay home, push my plumber off, and extend the finishing date of the house I'm finishing. This $200 faucet has cost me thousands, if not tens of thousands, of dollars. Also, the internals are cheap.

Great service and love the products