Average
Based on 95 reviews
KISSBOBO3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to KISSBOBO—Guardians of Maternal and Infant Health and Convenience! At KISSBOBO, we understand that every mother and her baby deserve the highest quality, most innovative care. Since our inception, we have been dedicated to designing and offering high-end, fashionable, and easy-to-use breast pumps aimed at supporting and simplifying the nursing journey for every new mom.Our flagship products, such as the GLE10 and 1508 PRO, not only feature unprecedented intelligent upgrades and personalized suction adjustments but also cater to the needs of modern mothers with their stylish, colorful appearance and ultra-thin, portable design. From powerful suction, quiet operation to ease of carrying and cleaning, each KISSBOBO breast pump is designed to make breastfeeding more comfortable and enjoyable.At KISSBOBO, we sell not just products but also care about every customer's experience. We provide flanges of all sizes and a nipple measurement ruler to eliminate the hassle of choosing sizes, along with a promise of 24 months of free exchange service, allowing you to enjoy the beautiful moments of breastfeeding worry-free.Choosing KISSBOBO means selecting a trusted partner to grow with you and your baby. We look forward to supporting you on your breastfeeding journey and exploring the endless possibilities of nursing together.
KISSBOBO (kissbo.com) has 95 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 26 reviews with 1 star · Clear filters
Jeorgia E.
Brought these pumps as i’m exclusively pumping, they broke after 4 months suction stopped working. Spoke to customer service they were supposedly sending parts out which never arrived. 2 months later I have chased numerous times and now am ignored. Had to go and buy a new brand of pumps costing me £150 as couldn’t not pump. Suction randomly stopped working one evening which was a total inconvenience.
Ciboulette
I was gifted a Kissbobo 1508 double breast pump, however one of the motors stopped charging as the charging port broke after 4 months use. I contacted KissBobo via the chat on their website, on Instagram and by email as they have been very unresponsive. When they finally replied they said the product was bought on Amazon (Amazon but from kissbobo store) so they couldn’t refund or return, but all I asked is for a replacement motor to be sent. I asked why did they not honour the warranty as it is within one year of purchase and they have ghosted me again. Very disappointed, customer service is non existent. Would not recommend
Liliana F.
A minha bomba deixou de funcionar de um dia para o outro. Pedi para ativar uma garantia por email, no início de setembro até ao momento nenhuma resposta. Inaceitável!
Justine M.
This company does not even deserve one star - that even seems to generous! My experience with KISSBOBO has been nothing short of negligent and distressing. For over 2½ months, I have been trying to resolve a faulty product issue, providing videos, photos, and order details. I corresponded with Lily from customer support, who dismissed my concerns and insisted the fault was with a silicone ring — despite my clear evidence that the motor was the problem. Here is the timeline of my efforts: • 26 Aug 2025 – Requested a replacement battery motor. • 27 Aug 2025 – Followed up with video evidence and asked for escalation. • 28 Aug 2025 (morning) – Sent order number, explained the suggested solution had already failed, requested refund or replacement motor. • 28 Aug 2025 (afternoon) – Sent another video, requested resolution by 29 Aug or refund. • 1 Sep 2025 – Formally requested refund. • 10 Sep 2025 – Escalated further, asked for manager/CEO details, and requested a Teams/Zoom call. In return, I only received two repetitive replies from Lily (on 27 and 28 Aug), both ignoring the actual problem. Every single follow-up after that was completely ignored. This is not just poor customer service — it is negligence. I was left chasing answers, dismissed despite clear evidence, and denied escalation to a manager. The distress has been compounded because the product was meant for my baby, who is ultimately the one affected by KISSBOBO’s inaction. A responsible company would never allow a customer to be ignored for months while refusing to resolve a valid complaint. Instead, KISSBOBO have shown a complete lack of care, accountability, and professionalism. I strongly warn others: if you buy from this company and something goes wrong, you may be left abandoned and ignored just as I have been.
Cibele N.
Péssima empresa, relatei um problema com a bomba a mesma apenas pediu pra eu avaliar com nota boa que mandaria outra e até agora nunca chego e não responde mais os e-mail
Jenna S.
horrible customer service, both pumps broke days after i got them and they don’t honour their warranty policy! chased them for a month for them to send me one pump. As an exclusive pumping FTM i’m very very disappointed. 0/5 stars
Laura S.
Compre uno de sus sacaleches en Amazon en abril y en junio ya no funcionaba, se estropeó el motor. He intentado contactar con ellos a través de su página web, ya que tiene un chat, te piden que subas un video, pero nada, no contestan. Así que, aunque funcionaba muy bien, que dure solo 2 meses no es rentable
Labresha B.
I ordered 4/25/25 just to get the run a round on shipping. Finally ships and was expected 5/3/25 to only receive delivery failure on 5/8/25 due to failure of postage payment from KISSBOBO. KISSBOBO will not even respond to any of my emails anymore regarding my issue. I'm due to have my c section 6/6/25 I'm so disappointed with this added anxiety.
