Kitchen DecorReviews of kitchendecor.shop

I wish I would have seen this site before ordering. Just a repeat of what everyone else has already said--no way to communicate with them, never answer inquiries, etc. But they were certainly quick to take my Pay Pal payment! So much for trying to buy something nice for my wife.

Scam ..... don’t buy anything in this business ... be aware you don’t receive what you order ... Warning :If you are not satisfied with the purchase :Don’t try to get a refund or exchange the item ..they won’t help you .... I won’t buy anything else in kitchen decor

Same issues as everyone else. Not shipped, gave me a random USPS tracking number. I have Filed a bank claim.

Kitchen Decor Shop has a set of mugs advertised on their web site. There is a picture of a SET of mugs that coordinate with one another, AND the title says "SET!" I purchased 2 separate orders. 1 order was for 2 SETS, yet they sent me 2 mugs. I should have received 4. The second order was for 1 SET, yet they sent me 1 mug when I should have received 2. They are falsely advertising and cheating people out of their money. I will be reporting them to their local authorities as well as my own local authorities and I will stop at nothing to make sure they don't continue doing this to more and more people.

NO CUSTOMER SERVICE EXISTS!!! I ordered the same item, twice by accident and was within the cancellation time frame and when I tried to contact their customer service and PAYPAL, I received no responses after phone calls and emails that I finally went to my bank to file a claim dispute. So today, a month later, they sent my items, which I cancelled within a minute of ordering them, which through their company I was well within the cancellation time frame and now I am stuck with items that cost $60 and there seems to be nothing I can do about it. They are not AMAZON so if you don't like your item when you receive it from this company , or you try to cancel the item 30 seconds after accidentally clicking the wrong key, you're stuck! BEWARE! I wish I had read the reviews first, MY FAULT! I am staying only with AMAZON from now on!

Awful. Just absolutely awful. DO NOT ORDER FROM THIS SITE

Unfortunately, I have to give it one star. To start, this company doesn't have Facebook or Instagram page, do you know why? To avoid all these complaints on their page. They have thousands of good reviews on their website. However, everything posted by them. There is no way to evaluate their service through their website. I bought 2 mugs on their website and 30 MINUTES later I requested to cancel my purchase. On the website they say they cancel, refund, "satisfaction guaranteed", etc. However, THERE IS NO WAY TO CONTACT THEM. There is no way to cancel the order, no way to request a refund, no way to change the order, the phone does not work, messages and emails are ignored!!! They say they sent my order ONE MONTH later!! Even after I requested cancellation right after purchase. My credit card did nothing because "the seller presented a tracking number". PayPal is extremely slow in dealing with these situations and when I escalated the situation onto my credit card they close my case saying that now they could not do anything anymore. Unfortunately, dishonest people continue to get rid of. And we, who try to do everything correctly and think we are supported, take the loss.

They take your order and don't ship the product, answer your calls (not in service) or emails. This site is a rip off