Reply from KonsciousKetoJun 17, 2025
Hello Elaine,
Thanks for sharing your feedback. We completely understand how important it is to feel confident in the safety and effectiveness of the products you use. While the FDA doesn’t approve dietary supplements in the U.S., we work closely with trusted manufacturing partners who are FDA-registered, third-party GMP certified, and regularly audited to ensure they meet or exceed the standards set by the FDA’s 21 CFR Part 111.
We created our video to give a full and transparent explanation of what our product is, what’s in it, and how it’s designed to help our customers reach their goals.
Dr. Sam supported us throughout the process with her expertise in formulation and consultation, but she isn’t involved in the business or operations side of Konscious.
Regarding returns, shipping, and handling fees, everything is clearly outlined on our website here: https://konsciousketo.com/pages/shipping-refund-policy.
Lastly, we’re happy to confirm that your refund was successfully processed on June 16, 2025. If you have any other questions or need further help, don’t hesitate to reach out. We're always here for you!
Sincerely,
Konscious Keto Team