KossReviews of koss.com

I want to correct my last review that I wrote complaining about refund policy- It has been resolved and I appreciate that very much.

I'm delighted with Koss jewelry! Koss is a small family business that delivers quality. I'm happy with every purchase and I've made many. (I *love* the bracelets!) Koss' communication and packaging are always excellent, shipping is prompt, and the jewelry is a delight to wear.

I ordered the rainbow and shine for my wife and when it arrived I gave it to her, she was speechless with the vibrant colors and put them on instantly and shows everyone she sees. She totally loves them!!!

I was loving the KOSS KSC75 over-the-ear headphones. The sound and fit was so much better than earbuds. But on 2/19/24 I lost my charging cord at the gym when it fell out of my pocket. On 2/20 I called Koss USA Customer Service (1 (800) 872-5677) and asked to buy a replacement charging cord. The representative, Katilla, said that they didn't sell those, but that she would see if she could find one and send it to me, at no charge. It arrived today, February 27. So, five stars, and give Katilla a bonus!

About a year ago I bought a pair of KOSS KSC35 'wireless earclips' cans because they were well reviewed. And I liked them a lot Recently they began to lose charge a bit too quickly so I contacted Koss support. They were brilliant. They arranged a replacement pair very quickly and were very helpful generally.