KrakReviews of krak.app

Reply from KrakAug 30, 2026

Thanks for bringing this to our attention. Account restrictions require review by the appropriate specialists, and we’d like to help make sure your case gets to the right team. Please allow them time to review and resolve this with you via e-mail. While you can reach out to us on Social Media for escalation, know that the rest should still be delivered to you through your ticket 💜

Reply from KrakAug 29, 2026

We understand your frustration yeen. Accounts flagged for potential scammer targeting go through a review to keep your funds and access secure. Regarding the passkey prompt, if you are seeing requests you do not recognise, that is exactly what our specialist team needs to investigate, as it may indicate activity worth a closer look. Please reply to the email from our team with the details of what you are experiencing, and they will review it thoroughly. Krak Support 🐙

Reply from KrakAug 28, 2026

Hi, please follow the steps outlined in the email you received. If you need any further assistance, reply directly to that email so our team can help you. To ensure the security of your Kraken account and remain compliant with regulatory requirements, we may determine that it’s necessary to restrict certain account services and features: https://support.kraken.com/articles/why-is-my-account-restricted

Reply from KrakAug 28, 2026

Merci d’avoir partagé votre expérience. Nous comprenons à quel point il peut être préoccupant d’avoir un dépôt en attente, surtout après avoir déjà contacté notre assistance. Les vérifications liées aux virements bancaires pouvant nécessiter un délai supplémentaire, veuillez continuer à répondre à votre ticket existant afin que l’équipe concernée puisse vous fournir une mise à jour spécifique à votre dossier par e-mail. N’hésitez pas également à contacter notre équipe d’assistance disponible 24 h/24 et 7 j/7 ou à nous écrire sur les réseaux sociaux avec davantage d’informations si vous souhaitez que votre demande soit escaladée. 💜

Reply from KrakAug 28, 2026

Hello! Really appreciate your 5 stars review! We're glad the card has been fitting nicely into your everyday routine. We hope your smooth experience keeps giving you every reason to feel confident about sticking with us. Thank you so much for choosing our platform! Kraken Support 🐙

Reply from KrakAug 27, 2026

Hi! Thanks for sharing your e xperience. Please reach out to our social media team so we can take a closer look and helpyou. You can find all our official channels here: https://support.kraken.com/articles/201351886-how-to-follow-kraken-on-social-media 🐙

Reply from KrakAug 26, 2026

Hey Jozef! Thanks for sharing your experience. Please reach out to our social media team so we can take a closer look and help you. You can find all our official channels here: https://support.kraken.com/articles/201351886-how-to-follow-kraken-on-social-media 🐙

Reply from KrakAug 27, 2026

Hi Joe, Account closures are never our first choice, and we're dedicated to exploring every avenue to prevent them from happening. To protect both our clients and the integrity of Krak, we may close accounts following a thorough internal review. Account closures are initiated only when we identify prohibited activity or determine there is a significant risk of fraud. When an account is closed, all services are immediately disabled, and further use of your Krak account is not permitted. However, you can withdraw your remaining balance to a previously linked bank account in your name, unless further verification or legal and compliance restrictions apply. We please ask you to contact us via social media so that we can review and expedite your case: https://support.kraken.com/hc/en-us/articles/201351886 We are looking forward to solving this for you, Krak Support 🐙