Sarah Chingwena @Keller Williams Greenville UpstateReviews of kw.com

This company does an awful job by hiring legit people to represent others. We put an offer on a home, the Keller Willams realtor took days to reply. Then texted our agent, agreeing to our offer. But asked about closing on a specific date. We agreed but then did not reply then contacts and says that they accepted another offer. It took the KW realtor all day to reply to the agreed offer. This is NO WAY to sell homes, build relationships to continue a business. I am disgusted and appalled!

If you want to have a realtor who does nothing for you then by all means hire them and request Shannette quilter. She will put out a fancy sign with her face on it and do nothing for you. She does not return phone calls to other agents who want to show your home because she wants all the commission. Then when you discover that they are not a good fit they won’t let you out of your contract. I neglected to do my homework on this company. I lost my other home that I put money on thanks to this company. Don’t even try to speak to the broker he is a joke. These people are the worst sort of cowards that I have ever dealt with. She calls herself a VIP. Stay away.

I retained John LeTourneau in Naperville, IL to sell a 5 unit apartment building in Chicago. The day John came to view the apartment, we walked into rushing water from a broken pipe. It was 11 degrees outside. John knew exactly what to do. John stayed with me for hours and helped me through the situation. I was beyond grateful. John did his homework in evaluating the building post flood. He was extremely knowledgeable in the market. He had a marketing plan and brought buyers to the table in no time at all. I was very impressed. In short, John did an amazing. You will not regret retaining John as your realtor.

Absolutely disappointed & disgusted with their Alvin Texas real estate agent who blatantly allowed her client to lie and cover up with paint(recent paint) a roof leak.Along with an additional attempt to have a fan blowing where water enters the house.They never once put put any of this in the disclosure, on the sellers disclosure notice they put unknown in a section that was a yes or no response. I would’ve never put in an offer how did they filled it out to the best of their knowledge.The realtor and her client cost me $750 because they were both not forthcoming. This is a disgrace to the industry and procession. Individuals wonder why they dislike dealing with realtors and I love mine but I understand why after this experience. I did have one of the best inspection companies, who did a phenomenal job at finding these impurities that they deliberately try to hide.

Remember this name: Rick Dittemore. Stay away from this guy, he is lazy, completely lacks the code of ethics and professionalism as a realtor. He screwed over an out-of-state famlily (moving from southern Florida to Katy Texas) out of a rental agreement 5 days before the move-in date. The family now has no place to stay in Katy Texas along with two small children. The worst part is that he didn't even notify the family that the deal was off, the family's agent had to contact Rick to find out the truth. Rick Dittemore you should not be an real estate agent anymore, you dont' care about people, family, children.

Sellers beware! I have contacted this company three times via phone and live chat and left my details each time with a perfectly friendly member of staff however I am still waiting on them to contact me to arrange a viewing. I have seen similar reviews with people having the same experience. I would not recommend using this company to sell a property.

Professionalism and personality have been personal and operational qualities of Lana since our initial introduction to her. She went out of her way to listen and understand our wants and needs for our new home. We have used Lana as our agent on three different occasions to purchase two homes and sell one home. On each occasion, she has been an amazing agent throughout the entire process. She kept us informed of anything that would impact our decision to either sell or to purchase. The hours never were too late or too early for her to take a concerned, panicked call from me or my spouse. Her knowledge of real estate in general and the local market in specific was comforting and trustworthy. There were times when I started to feel guilty for calling her and asking so many questions but there never seemed to be a bad time to contact her. She gave great advice without the pressuring us to make a decision or act on anything she advised. Her mantra was always, “take your time, I will be here for you.” Lana’s infectious personality made her a pleasure to have as an agent. She was always upbeat, supportive, and willing to do whatever she could to make the process an easy, enjoyable experience. Lana was recommended to us by one of her pervious clients and we are overjoyed they recommended her. We would proudly join them and recommend Lana to anyone looking to sell or purchase a property. The process of purchasing a home can be stressful, but with Lana on our side, the process was much less stressful. Lana and her team are amazing, and they are the team for any other teams to beat.

Kim Wilder of Keller Williams Clearwater office. is very inexperienced. She is also extremely busy outside of her real estate career. She was unable to fight for us at all, like she had no gumption in her at all. She also seemed more concerned with everyone else’s concerns rather than ours, supposedly we were her client-but she did not seem to be working for us much. She is good about doing open houses and then her help is over at that point. It took her over 24 hours to even get offers to us, one was expired by the time she even showed it to us, and she did not intervene at all when things went wrong, saying it was not her job. “it’s not my fault” and “that’s not my job” are two of her favorite phrases. She also will not help at all with any closing details any related items a client may need instructions for. She wouldn’t even tell us if the property had closed or not for 4 days. She is also incapable of apologizing or realizing when she is doing a poor job, which will limit her growth as a realtor. The customer is definitely Not always right or even listened to in her case. We needed extra help, and this is not, evidently in her job description. But, if everything goes perfectly and you have a lot of real estate knowledge already, she is possibly adequate. My experience was extremely unpleasant, stressful, and cost me a lot of extra money that it should not have.