Jason C.
Great controller, lackluster customer service
The controller was great, and I'm very surprised at the build quality, although it came rather late and I received no updates or replies to my emails.

Great
Based on 205 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KwikBoy Modz Offers Thousands Of Custom Controllers and Controller Options To Customize & Mod Your Controller for Xbox One, PS4 and Nintendo
KwikBoy Modz (kwikboymodz.com) has 205 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
205 approved reviews, newest moderated first
Jason C.
The controller was great, and I'm very surprised at the build quality, although it came rather late and I received no updates or replies to my emails.
Jonah T.
Remote was awsome just took way to long to get it ordered it in June and I got it September 29. But I will be getting me another one
Dan S.
After a month and a half of waiting for the controller which was fine because they continued to update me on text. When it first arrived it was amazing. Looked great, felt great and was exactly what I ordered. If I was to write my review at that time it would be 5 stars, but I waited until I actually started using this controller before writing this review. After a month of use the “grip” coating at the back literally peeled away from where I rest my fingers at the back. Now my controller has absolutely no grip and the rest of this coating is starting to peel away from the back. I’ve switched back to my original Xbox controller due to how fragile this custom controller is. 200+ dollars on a controller that basically tears itself apart within weeks of continuous play.
Reply from KwikBoy ModzAug 22, 2021
Good Morning Dan, I'm sorry about the issue you are having with your controller. Have you contacted us prior, we would have happily replaced for you as we stand behind our work. Please reach out to us and we'll take care of it.
Jordan
Update: 8/14- Received email stating order has been cancelled with the amount that will be refunded. Refund hasn’t been received yet but could be processing still. ———————— Ordered an Xbox elite controller January 5 2021. Followed up on the status on May 20 and was told it would be shipped a week later. Followed up again June 26 and was offered a refund. Accepted and was told refund would occur the following Monday. Refund was not issued and followed up again on July 21. No response. All messages were via Facebook messenger via the button on their website.
Antonio Valentine I.
Amazing quality and customer service. Will for sure be ordering a couple more controllers !!!
Sam B.
I ordered and xbox controller April 27th and joy cons april 28th IV sent countless emails to any employee named ryan over the pass few months. I got little to no response from ryan over this time and when i did get ahold of him and asked for a refund he told me my xbox controller would be shipped that week and id get a refund for the joy cons. Its been 2 weeks and I got my joy cons last week but not xbox controller or refund for anything. I couldnt find a phone number or another email ro talk to anyone else. If at all possible I would like to talk to literally anyone else and get this sorted out
Reply from KwikBoy ModzJul 30, 2021
Hey Sam, Just want to follow up on this and make sure you got both of your controllers per our discussion.
Ashley R.
Beautifully designed controller. My kid loves it!
Cathy T.
The only reason I'm not giving 5 stars is because it took a few months to get the controller to me and I had to follow up a few times to get an update. That said, the artwork is EXCELLENT and the finish is great. Just remember to order early and be patient....you'll love the end result.