Xiomara
Order Never Received :(
I placed my order in January 2025 and never received my order which was needed for a cancer patient. I am requesting my money back as I no longer need their product.
Poor
Based on 153 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laherb is listed under Garden & Pond.
Laherb (laherb.com) has 153 customer reviews on Folks Told, with an average rating of 2.1 out of 5.
Showing 107 reviews with 1 star · Clear filters
Xiomara
I placed my order in January 2025 and never received my order which was needed for a cancer patient. I am requesting my money back as I no longer need their product.
Dana W.
If i could leave negative stars l would. Ordered over a month ago and nothing. I sent email and they said they will email when it's being sent. Weeks later and nothing. No return emails. No phone call return. I always look at reviews and this one l didn't. I'm so pissed right now!! All l want is my order. Do not buy from here. And i know they will see this review and not care. Bonus for me? With 200k followers on 3 platforms, you best bet I'm going to let everyone know!!
Julie H.
I ordered from them. Went to tracking. Tracking claimed it was delivered on April 18 2025 at 2:32 p.m. No package anywhere. Total scam.
Kurt N.
I order from this company a week ago , nobody answers phone , and nobody returned my emails , will call my bank and see what they can do so I can be refunded
Steve L.
After 17 days without receiving my order or any reply to my email inquiries I called today on a friday. I was on hold for 40 minutes and then after actually speaking to a woman ( pleasantly disarming) she put me back on long holds 2 more times. 1 hour when done and she promised it will go out Monday. Then I found these reviews. I will update if and when I receive product. Okay it didn't go out as promised. Finally received product two weeks after that call.
Lynn M.
La herb.com has not responded to my phone call or email. I wish to return an unopened product (bilberries). I was not alert in ordering a single ounce of dried bilberries listed on website for $16.29 (with 20% discount that brought final product total to $13.03. In viewing the size of package on arrival and realizing the exorbitant cost, I regretted my ordering and requested to return but now read there's a policy of no returns. I won't pursue them any longer, as it seems futile. But wish to alert others by posting this. I later ordered bilberries from Northwest Wild Foods and am pleased both by the product and its cost, and the standards this company provides of product and process (including certified organic). I paid $29.99 for one pound. Thank you for posting this.
Janelle D.
As others had said no one calls or emails back. They printed out a preshipment for usps when asked what was going on with order. Finally canceled on my credit card. I waited 5 weeks but after reading reviews. That I should of read first. I decided that was the best option. Funny thing is I hate ordering on line. I should of stayed with my gut and just paid more locally. Will be my go to from now on. I do not know how they stay in business. Fyi we need to make a system that you can give negative stars
Mary Ann B.
No product and no replies for 6 weeks. (Although they immediately cancelled order when asked but did not send refund). You cannot reach anyone....DO NOT order from these people!!! Have reported to numerous agencies. Do not deserve even 1 star.