Excellent
Based on 395 reviews
Larson Tax Relief4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Larson Tax Relief helps businesses and people with IRS and state tax problems. We strive to save our clients money, time and stress. “Tax Relief” means something different to every client. Some just need time and protection, while others need more affordable repayment terms. Other times it may be reductions in improper penalties, or releasing a lien or levy. Your income, assets, and expenses all factor into finding the right tax relief strategy. Depending upon your unique situation, there may be several combined options to resolve your tax issue. Call us at 888-589-0955 for a free consultation. In a few minutes we will help you to better assess what options are best for your unique situation.A+ Rating BBB, Member of the National Association of Enrolled Agents
Larson Tax Relief (larsontaxrelief.com) has 395 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
395 approved reviews, newest moderated first
Arthur H.
I had a hit a rough patch several years ago and was in dire straits with the IRS. Larson helped me navigate my way out and continued with me until I was able to get my tax situation under control. I have been with them for several years. And unlike many others, they are affordable.
GPatterson
Ran into tax troubles many years ago with two struggling businesses. The relentless IRS notices and agents compounded the stress of saving the business and employees. Engaged Larson 5+ years ago. Stress relief was almost instant along with taking the burden of dealing with IRS directly. It was a l-o-n-g process. I ended up having three different teams assigned to my case, and all of them worked diligently and kept me updated on where things stood (pro tip: send in any docs they request asap to help them do their job). End result was that everything finally settled and closed this spring on VERY favorable terms. HIGHLY RECOMMENDED!
Reply from Larson Tax ReliefJun 23, 2023
Hello! We are so happy to have been able to assist you with your tax issue and provide some stress relief. Thank you for taking the time to share your experience! -- Larson Management Team
customer
Very responsive and effective in dealing with my IRS issues. I really liked working with their people.
Reply from Larson Tax ReliefJun 23, 2023
Your feedback is highly appreciated. Thank you so much for the review!
Albert J.
Sequence of steps followed by LTR does not favor its clients. The 2 week warranty begins when you sign the agreement. There is great pressure to collect the fee upfront. The initial fee is affordable but not representative of the actual fee since they haven't reviewed your past tax returns and don't know your total financial picture. This activity takes you past the 2 week warranty, effectively making it void. I was told my situation was more complicated than they anticipated and I was told what the IRS would say upon reviewing my information. However, I could find any documentation of them contacting the IRS, beyond sending them the POA. So I don't know if the IRS actually told them anything about my case or if they told me what they expected the IRS would say. Their first task in their agreement was to contact the IRS and discuss my case. I don't know if that was done. When I was asked for $2200 over the initial $2500 fee, I was disappointed at how my case was handled and how they conducted their business and their sequence of tasks. So I ended my contract with them and negotiated a partial refund. Since I didn't know if they actually discussed my case with the IRS, I don't know if they performed their initial tasks. So the refund I received was not a fair representation of what tasks were actually performed. The rep. stated how difficult it is to deal with the IRS and that he could not save money himself on his taxes. Not a very comforting statement from someone hired to save you taxes for a fee.
Reply from Larson Tax ReliefJun 12, 2023
*Update Reply Dear Albert Joseph, Thank you for reaching out to us and sharing your concerns regarding your recent experience with Larson Financial. We appreciate your feedback as it allows us to address any misunderstandings and improve our communication and service. We would like to take this opportunity to address the specific points you raised and provide clarification. First, the two-week guarantee is to provide you with ample time to meet and discuss your tax matter with your team at Larson. We understand the importance of establishing a good customer service relationship and ensuring that you the client are comfortable with representation. If, within this period, a client is dissatisfied with either the customer service or the direction we suggest, we will promptly refund all fees paid. Our intention behind this guarantee is to eliminate any concerns when considering Larson, such as doubts about responsiveness, compatibility, or our expertise. We can assure you we were in contact with the IRS as we discussed. To verify Larson's contact with the IRS and the obligatory compliance check we always do, you can independently confirm this by calling the IRS and verifying that your designated associate (not Larson Financial, Inc.) has Form 2848 on file. Again, form 2848 is specific to an individual CPA, Enrolled Agent, or Attorney, not a company they may work for. These are IRS rules, not a Larson practice. Regarding our Service Agreement, it is important to note that we do not offer a flat fee. We do our best to understand a client’s situation as early as possible and provide as accurate an estimate as possible. In this process and often after talking to the IRS (or state), the situation is more complicated or dire than the client and we were led to believe. It’s like taking your car to the shop for a flat tire, only to learn you need a wheel bearing too. Sometimes things cost more because there is more to fix. This is out of our control. While the majority of our clients appreciate this necessary practice, we understand that you may not have appreciated it in this particular instance. Perhaps we could have better communicated this possibility earlier in the engagement. We value your feedback and assure you that we take all concerns seriously. Our primary objective is to provide exceptional communication and service to each and every client, and we apologize if we fell short of your expectations. We would like to discuss your concerns further to understand how we can address them and find a resolution that leaves you satisfied. Please let us know a convenient time and preferred method of communication, and we will promptly reach out to you. - Larson Management *Original Response Thank you for taking the time to share your feedback with us. We look forward to the opportunity to address your concerns and regain your trust. Thank you for taking the time to share your feedback. We take our clients and prospective clients’ comments and concerns very seriously. We have begun to investigate your feedback. You can expect a further reply.
JL
I have been working with Larson Financial for years and it is worth every penny. Steve and Sarah at Larson Financial resolved my tax issue dating back 12 years! It was a truly a heart opening day when I was notified from Steve and Sarah of this resolution after years of worry. They were responsive to all my emails, calls, questions and concerns. I would recommend Larson Financial to anyone with a tax problem. Thank you Steve and Sarah at Larson Financial for walking along side me through this and bringing me back to the light!
Reply from Larson Tax ReliefJun 7, 2023
Hi, JL. Thanks for the great review - this made our day! We appreciate you taking the time to share your feedback and thank you for your business. -- Larson Management Team
Rose D.
Steve and his team at Larson Financial helped in dealing with an IRS tax matter involving steep penalties. From start to finish they were always professional, quick to respond, accurate in their assessments, and extremely efficient and knowledgeable in dealing with our case. In the end we received the resolution we wanted because the Larson team members are qualified experts. Thank you!
Reply from Larson Tax ReliefJun 6, 2023
Hi Rose, We are so happy to have been able to assist you with your tax issue. Thank you for taking the time to share your experience! -- Larson Management Team
Anthony
Working with Larson been a great experience. They have looked over my files a few times and have helped me correct things that need to be corrected. Privacy, reliability, trust and execution are all things that I value. Larson did just that for me.
Reply from Larson Tax ReliefJun 6, 2023
Thanks for the recommendation and review, Anthony. We appreciate you taking the time to do this for us and let others know that there is great help out there! -- Larson Management Team
L N.
Dealing with the Tax & Revenue Department myself was the most frustrating experience I've ever had. Thanks to Randi Nix and Destiny Reed, they took the burden off my shoulders and got every penny back. Thank you so much for your relentless effort!
Reply from Larson Tax ReliefMay 1, 2023
Hi, L. Thanks for the great review - this made our day! We appreciate you taking the time to share your feedback. -- Larson Management Team
