Reply from LatinfeelsNov 30, 2022
Dear Sean,
Thank you for the review!
Please, be kindly informed that we have never scammed anyone and we review every complaint individually. From our side, we do not tolerate scam.
I would like to draw your attention to the fact that you can still rely on our assistance in investigating the situation with the members who do not wish to communicate off the site.
Our Investigation Team can get in touch with their regional partners who can clarify with members directly what is the best option of offline communication they find. And we can inform you of the updates very soon. What do you think about it?
Also, please note that members are real people and they are not obliged to provide you with the picture you request, some of the members may find it uncomfortable for communciaiton.
However, please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.
Let me explain the purpose of our website. Latinfeels is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people.
Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world.
We would like to review your case individually. Please, contact us via [email protected] and we will be glad to help you!
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
LatinFeels Customer Support