Great
Based on 95 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your international laundry concierge.
Laundry Town (laundrytown.com) has 95 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 78 reviews with 5 stars · Clear filters
David
Absolutely incredible and fast service as well
Reply from Laundry TownSep 13, 2026
Hi David. Thank you for sharing your experience using our laundry service, with the community. Greatly appreciated. ~Saul
Kurt M.
Great service that typically returns clean laundry back faster than expected. Easy to book, can conveniently leave with hotels concierge or reception and trust it gets handled.
Reply from Laundry TownSep 5, 2026
Hello Kurt and thank you very much for taking the time to share your experience using our laundry service, with the community. Glad we were able to make your trip a little easier. ~Saul
Weikiat L.
Outstanding and excellent experiences. Cloth washed was clean and smell good.
Reply from Laundry TownJul 27, 2026
Hello Mr. Lim and thank you very much for taking the time to share your experience using our laundry service. Greatly appreciated, Saul
minh L.
We’re staying at hotel in Tokyo and needed laundry service. I setup a time and pick up but they didn’t show up during that time at the concierge service. I contacted customer service on WhatsApp’s and they responded later in the day. They said they pick it up but my bag was still there. I contacted them again and they said they must of taken the wrong bag and offer me next day service to meet my deadline. They then came and I actually saw them pick up my bag. I got it back the next day all folded nicely. I will use the service again.
Reply from Laundry TownJul 18, 2026
HI Minh and thank you very much for taking the time to share your experience using our laundry service in Tokyo. I appreciate the thoroughness and detail of your review and glad we were able to get everything done properly and on time, even though there was some initial confusion/friction with the pickup at the concierge. Kindly, Saul
IL
Laundry town was a lifesaver when we were in Tokyo. We have two small children under the age of three which means a lot of laundry generated daily. We were there for two whole weeks and could not have survived without laundry town. They were fast, professional, responsive, and such a wonderful help during our time.
Reply from Laundry TownMay 29, 2026
Hi and thank you very much for taking the time to share your experience using our laundry service, with the community. I'm glad we were able to make your trip in Tokyo a little easier. ~Saul
Christina S.
Don’t usually have time to stop and write reviews during busy vacations, but just got my laundry back and felt compelled to write! The process was seamless, laundry picked up promptly…even better, it was returned the same day when I had requested by the next evening. Everything was well cleaned and nicely folded and the price is so reasonable…much less than the baggage fees we would have if we brought more clothes.
Reply from Laundry TownMay 29, 2026
Hi Christina and thanks a lot for going out of your way to leave us a review, and share your experience using our laundry service in Taipei. Glad you liked the result 👍 ~Saul
L.F
Great service and clean, good smelling laundry! Can recommend, used as a Tourist in Taipeh.
Reply from Laundry TownMay 13, 2026
Hello and thank you very much for taking the time to share your experience with the community. Much appreciated, Saul
Leigh F.
This is such a great service. We had our washing from one week for our family of six, and needed it done. The hotel cost was exorbitant, laundry town picked up/dropped off same day, and was really competitively priced. Great communication, excellent service and great price - thank you!
Reply from Laundry TownApr 21, 2026
Hi Leigh. Glad to hear we were able to make your trip a little more cost effective. I know what you mean about those exorbitant per piece hotel prices. ~Saul
