Logan L.
Amazing support.
Sohaib Ismail is an amazing employee and one of the main reasons we have stayed with lavu.
Reply from LavuMar 17, 2022
Hi Logan, thank you for your feedback! We're so glad Sohaib has been able to continuously support you.

Excellent
Based on 588 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Logan L.
Sohaib Ismail is an amazing employee and one of the main reasons we have stayed with lavu.
Reply from LavuMar 17, 2022
Hi Logan, thank you for your feedback! We're so glad Sohaib has been able to continuously support you.
Michael K.
Great customer service. Fully stisfied
Reply from LavuMar 16, 2022
Hi Michael, we are always here if you need any support, 24/7!
Karla B.
I had problems with tickets that were already paid and were shown again on the screen as owed, the printers weren't asigned correctly to the ipads, the ips were wrong and that got all the system a little confusing. Shane was very patient with me and helped me fixing all the issues, got it back on track after 2 hours over the phone trying all the steps he was telling me.
Reply from LavuMar 15, 2022
Hi Karla, thanks for letting us know how great Shane was helping you through this issue. We're happy he could help you get all situated and resolve the printer problem!
Brian L.
Shane was very helpful getting our system back up and running. I appreciate his help. Thanks
Reply from LavuMar 15, 2022
Hi Brian, thanks for the feedback! We're happy Shane could help you out!
Emily Rose L.
I was so impressed with how responsive Shane/Sohaib was in responding to my request for support. He guided me through connecting our PAX terminal to our POS with so much patience. I was so appreciative he was able to identify issues we were having and resolve them immediately on the spot. Thank you again for providing outstanding support:)
Reply from LavuMar 15, 2022
Hi Emily, we're so happy Sohaib was able to easily help you connect your PAX to your POS! That is why we are here :) Thanks for the feedback!
Paul V.
My issue was resolved quickly and easily
Reply from LavuMar 15, 2022
Hi Paul, thank you for your feedback! We're glad our team could help you out.
ITProfessional
We have used Lavu for years. The product and support have been excellent.
Reply from LavuMar 15, 2022
Hi! Thank you for being a loyal customer and lettings us know how much you like Lavu!
Warren B.
Sales numbers in Lavu were not coincident with revenue numbers in QB. Reached out to Lavu support on a Sunday. Support alerted the sales organization to investigate the Lavu configuration of the QB gateway
Reply from LavuMar 14, 2022
Hi Warren, we're so glad Lavu support could help you out with your issue! We're always here if you need anything!