Great
Based on 38 reviews
Lawhive4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lawhive is a modern, licensed law firm offering legal services across the United States. We’re not a marketplace or referral service. You work directly with a licensed and vetted attorney who’s responsible for your case, supported by a team that keeps you informed. With a combination of human support and smart technology, we make legal help clearer, more responsive, and easier to access.
Lawhive (lawhive.com) has 38 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 7 reviews with 1 star · Clear filters
Malachi
The help chat is fairly quick but they dont understand your requests nor are the actual lawyers speedy. Took a week to get back to me and let me know that they cant even do a consultation. When speed matters like in my case, they fail to deliver.
Wayne G.
I instructed Law Hive for a simple chain free Flat sale... At first seemed good set up using their portal to communicate but after a month/6 weeks in the sale they changed solicitors on me... This knocked the sale back weeks, was like starting all over again... The sale kept on dragging and dragging. I would ask for an updates or questions and get nothing back for weeks, or when they did respond only got one line answers back..Phoned loads of times and only ever spoke with them once.. 5 and half months it took for simple chain free sale to go through! everything was slow and it didn't seem they was chasing.. Then once we finally got to completion I never received all the sale proceeds!!! Its been 1 month and still not received all the monies owed coming up with excuses... AVOID at all costs!!!!!
Deena B.
I consulted with LawHive for help with a prenuptial agreement and was matched with a lawyer who completed the document. When I printed it, I noticed a separate page requiring a lawyer’s certification signature — something I had to research on my own to understand the significance of. When I followed up with the attorney, he clarified that he had only drafted the document and did not represent me, meaning the prenup would not hold up in court without additional paid services. This critical distinction was never explained upfront. People seeking legal help often don’t fully understand the difference between document drafting and legal representation — and this service appears to rely on that gap. The result felt like a bait-and-switch: a completed document that isn’t actually valid, with additional fees required to make it so. After the fact, I found other reviews describing the same experience. Save yourself the frustration and the money — consult a local attorney who will represent you from start to finish with full transparency. Update. The representative who called me to resolve the issue from lawhive , after first informing me that she was not a lawyer “ advised that the lawyer will only certify it if my partner obtained legal counsel. The first massage to this attorney was that my partner would not obtain legal counsel because he didn’t deem it necessary. The other suggestion was for us both to have it notarized. Which could easily be contested on court. So basically this document is worth nothing. I could’ve just had chat gpt draft the document if this was the case
Reply from LawhiveJun 5, 2026
Thank you for sharing your experience. After reviewing this matter personally and speaking with members of our team who were involved, I believe there were several points throughout the process where we could have done a better job setting expectations and communicating clearly. One piece of feedback that particularly resonated with us was your feeling that you did not receive the level of guidance and transparency you expected when purchasing the service. Regardless of intent, that is not how we want any customer to feel. We took your concerns seriously, conducted a thorough review, and ultimately issued a full refund. We are also using your feedback to improve our prenup intake process, consultation requirements, and customer touchpoints moving forward. In addition, we reviewed the attorney's participation in this matter and have taken appropriate internal action based on our findings. We take the quality of both the customer experience and legal service delivery seriously, and we hold our attorney partners to those standards. We appreciate you taking the time to speak with our team and provide honest feedback. It has been heard, and it is helping us improve. Thanks again for sharing, Sabrina
Andrew L.
Currently very dissatisfied. We have paid £1,500 for a lease extension and after 7 weeks have not heard anything from our appointed solicitor. This is dispite numerous chasing emails Lawhive themselves are no help. There is no phone number to call and they do not reply to their 'support' or 'help' emails. I will post an update when the metter is resolved. As it stands do not use this company.
Mil
We tried to make and sign a postnup agreement with this firm, and it is not a good experience. The fees were really high, and any small change meant an extra charge. Their internal chat responses took up to a week, and they kept sending quotes without actually doing any work. I was supposed to have a video consultation, but it never happened yet I was still charged. I don’t have much experience with law firms, but this feels unprofessional.
Reply from LawhiveApr 2, 2026
Hi Mil, Thank you for taking the time to share your feedback. We’re sorry to hear that this was your experience. After reviewing the details in your post, we have not been able to locate a corresponding matter within our US client records, including any postnuptial matters matching the description provided. We have, however, identified records within our UK domain that may correspond to the situation you described and have flagged this with the relevant team so they can review the matter and reach out directly. The experience outlined here is not consistent with our US operations, where we aim to provide fast, responsive customer support and clear communication. Our internal response times are typically within an hour, not days, and consultations are scheduled promptly once a matter is confirmed. Our model is also designed so the scope of work and pricing are clearly defined upfront. Clients only pay for services they choose, and any additional work is quoted and agreed to in advance. Because this review appears to relate to a different jurisdiction and service entity, we have asked Trustpilot to review whether it has been posted on the correct company page. If possible, reposting this review on the appropriate UK Trustpilot page would help ensure the correct team can investigate and assist you directly. If you’re able to confirm the email address used for your matter by contacting [email protected], we’ll make sure the appropriate team in the UK follows up with you. You are also welcome to call us at +1 737-777-8831 if you would prefer to speak with someone directly today. Thank you so much for understanding, Sabrina (US Customer Support Lead)
Tim T.
Horrible experience and I feel lied to. They quoted a simple contact at $399 we had a signed letter of intent already. After they charged me they then called 2 days later and said just kidding its $1500. This company is unethical and trying to lie to you to get you to use their services. Use any other legal service than this company they will lie to you.
Reply from LawhiveNov 21, 2025
Hi Tim! I’m really sorry for the experience you had here. I personally looked into what happened. After reviewing everything end to end, it’s clear that we made mistakes on our side in how your contract was quoted and communicated. You were initially told this would be a simple contract at $399, and that wasn’t accurate for the type of agreement you needed. That misquote should have been caught and corrected immediately — and the follow-up from our team fell short. That’s on us. You should never feel surprised or misled about pricing, and I completely understand why you were frustrated. Your refund has been fully processed, and I reached out directly by phone and email to make sure everything was closed out properly. If you ever want to walk through the situation in more detail, I’m here and happy to talk. Thank you for the feedback — we clearly let you down here, and I’m really sorry. We’re addressing the issue internally to make sure it doesn’t happen again. -Sabrina (Customer Support)
Darryl J.
A complete waste of time and of $750. The attorney I spoke to, if it really was an attorney basically read from a script of my different options of cases for my landlord tenant case. I cannot believe that such an organization is allowed to exist, to take your money and to be so useless.
Reply from LawhiveAug 28, 2025
Darryl, thank you for sharing this candid feedback. I’m very sorry that your interaction felt cold and unhelpful. We refunded your payment in full, and I also reached out by phone hoping to connect directly and learn more about how we can improve. If you’re open, you can call me at 737-777-8831 or text 888-595-9356. Our priority is to work only with attorneys who combine professionalism with genuine care. Your experience has prompted us to place this attorney under review and use your feedback to strengthen training and oversight. Thank you for holding us accountable. Sabrina
