LawnGuruReviews of lawnguru.co

Reply from LawnGuruOct 25, 2026

Thank you for the 5-star review, Michael! We're so glad to hear that LawnGuru continues to deliver the great service you've come to expect. Your continued trust and support mean a lot to us, and we're grateful for the opportunity to keep taking care of your lawn care needs. We look forward to keeping up the good work!

Reply from LawnGuruOct 25, 2026

Hi, Linda! Thank you for the 5-star rating. We're glad your service was completed quickly and that you were pleased with the results. Providing a convenient experience without compromising the quality of work is exactly what we aim for. We appreciate you choosing LawnGuru and look forward to helping you again!

Reply from LawnGuruOct 25, 2026

Thank you so much for taking the time to share your feedback, John! 🌟 Managing multiple properties is no small task, so knowing you trust LawnGuru to keep them in top shape means the absolute world to our entire team. You can count on our hard-working pros to deliver reliable, top-tier care every single time. We look forward to keeping all of your properties looking their absolute best on every visit to come!

Reply from LawnGuruOct 25, 2026

Hi Takuji, thank you for your feedback, and we are so sorry to hear about your experience. To help clarify, our basic mowing service does not include bagging grass clippings, but it is available as an add-on request through our special services anytime you need it. I’ve had our support team look into your account specifically, and they’ve reached out via email to assist you further. Please feel free to reply directly to that email if you have any questions—we’re always happy to help!

Reply from LawnGuruOct 24, 2026

Hi Jermaine! Thank you for taking the time to share such detailed feedback. We're glad LawnGuru has been helpful for picking up extra work when your schedule is light, and we appreciate you pointing out areas where we can improve. We understand your concerns about payout timing, especially when you've already completed the work, as well as how job pricing and travel expenses affect your earnings. Our standard payout timeline is currently 3 business days after job completion, and pricing is based on the service area's square footage and local market rates. For quoted jobs, customers are notified as bids come in and can accept, decline, or wait for additional quotes, but we think your suggestion about setting a limit is worth exploring! We're also sorry to hear about the photo upload issues and how they've affected your ability to close out jobs promptly. Please reach out to us at [email protected] so we can look into the pricing and technical issues you've experienced and address any remaining questions. We appreciate your partnership and the thoughtful suggestions you've shared to help make LawnGuru better for providers!

Reply from LawnGuruOct 24, 2026

Hi, Mr. Brady! Thank you for the 5-star review. We're delighted to hear that your first service was completed promptly and that your provider went above and beyond to take care of your property. It's always wonderful to hear when a provider makes such a positive impression! We also understand that you're still waiting for a provider to be assigned to your second property, and we hope to get that taken care of for you soon. If you need assistance with the pending assignment, please don't hesitate to reach out to our support team at [email protected]. We truly appreciate your patience and the opportunity to serve both of your properties!