Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

Horrible experience with Leaf for a shower install. Nothing about it was good. The installer that is assigned to your project is EVERYTHING. Mine was very sub-par and the install was fraught with problems every step of the way - all self-inflicted by the installer. To their credit, they tried to make it right and some of the issues were corrected, but there are still problems. I just can't have them back again...just can't do it! There are better companies out there - keep looking.

While the product does what is promoted, the installation ignored my specific request to stop on the landing (it stops on the top stair instead). Thus it blocks the stairway for those walking. Also, repeated efforts to obtain guidance on maintaining the product (for example, lubricating it) have been ignored.

I didn't order a stair lift!

If you are dependent on a chair lift - think twice before a purchase from Leaf. Our, two month old, Leaf home safety solutions lift died 6 ft up on the evening after Christmas (12-26-24) - called and had to leave a message as the Service center is only open M-F 8 to 4:30. Got a call back the next morning that promised a speedy call to schedule repair. No call until Monday. Tuesday the repairman came - tested the entire unit - checked with the manufacturer twice and did more tests and finally established that the motor must be defective and a whole new unit was being ordered but because of the New Year’s holiday the unit may not be available until the next week (01-06-25). Well here we are at the end of that week with no replacement. I called again and was only promised a return call - sometime! Sooo two weeks without a chair lift. Now it’s January 13th. Another call today with the promise of a speedy response which has yet to come. Now 18 days without a functioning chair lift and more than a week without a return call.

what it was made of and no matinance

I'm waiting for repairs to be completed. Only had this about 2 months and already into my 2ed repair problem. The first time I had to call 3 times and it took 2 weeks to get someone here. I'm not a happy camper.

Quick estimate and installation. No issues. Very friendly and informative installer.

You can't get anyone to answer the damn phone I've been calling