Great
Based on 1,550 reviews
Leaf Home Stair Lift4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
Margaret L.
Salesman is very nice to help me with my project! I’m so happy with the chair lifts! The installation was amazing! He did a great job! I’m ecstatic with my decision & definitely pleased with this company!
Reply from Leaf Home Stair LiftJan 3, 2023
Our experts are dedicated to finding a solution for every home, Margaret. Thank you for choosing Leaf Home Safety Solutions.
Thomas S.
Installers were friendly and answered all my questions. They knew what they were doing and explained things as they did them. All and all it was a pleasant installation. Nothing to clean up when done. Love our new walk in shower.
Reply from Leaf Home Stair LiftJan 3, 2023
Thank you for choosing Leaf Home Safety Solutions for your home, Thomas. Reducing the risk of falling is one of the best ways you can stay healthy and independent. Whether you only need to go up a few stairs or an entire flight, stair lifts are essential pieces of equipment to have in the home.
Leon T.
From start to finish, the salesperson (John) was in constant contact. The company worked to get the stairlift in a very short period of time (before Christmas). The price was a little expensive but in comparison to other companies out there that require you to purchase a yearly maintenance contract, it is very reasonable and I don't have to worry about maintenance calls (covered for as long as I own it). The installation was quick and the technician cleaned up afterwards. In-law took a test ride and was comfortable with the device. The only negative comment would be the antiquated hand held remotes that look ro be from the 60's and the infrared signal is not very strong, otherwise, smooth riding.
Reply from Leaf Home Stair LiftDec 28, 2022
Our mission is to provide the best and safest solution paired with an outstanding customer service experience from beginning to end, thank you for choosing Leaf Home Safety Solutions, Leon.
Patricia G.
We purchased the chair lift on Dec 1 and it was installed on Dec 5, 2022. Very quick service. From the beginning I have had trouble with the track and my oxygen tubing getting tangled. I have NOT been able to use the chair when I am home alone. I have almost fallen twice because I get tangled. I also find the piece that was added on the bottom of the track was very unnecessary. It has made a great safety issue. When coming down the piece that comes down on to the floor will land right on the tubing. Big problem. I am unable to go without oxygen at all so taking it off is not an option. I think this should have been addressed when sold. Unfortunately, the oxygen supplies can not come up with a solution. I hope you can. After all, one of the biggest selling points was the safety of the lift. Please call ASAP. Thank you in advance.
Reply from Leaf Home Stair LiftDec 28, 2022
We would like to get our support team involved right away, Patricia. Please visit https://homesafety.care/3G13ZXe so we can help you directly.
Betty M.
They came out gave an amount and within a couple of days a new chair lift was ready to use.
Reply from Leaf Home Stair LiftDec 27, 2022
Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Safety Solutions, Betty.
VERA T.
The representative was on time, he explained 3 types of stairlifts to us and it was installed 3 days before my mom was to come home from the hospital. She suffered a stroke and have trouble going upstairs to her room. This saves me so much time. They also give discounts to veterans.
Reply from Leaf Home Stair LiftDec 27, 2022
Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions, Vera.
RICKY W.
I like your product but your service department never sent a technician out to see why my stairlift malfunctioned nor a callback to talk me through it over the phone. I was very upset and disappointed. Thank God I was able to figure it out but a simple callback would have saved me alot of time and despair.
Reply from Leaf Home Stair LiftDec 27, 2022
We appreciate your cooperation, as well as the opportunity to resolve this for you, Ricky.
GENTRY H.
First off there should be no lies second when I called back and leave voicemail no one returned my calls Third I think this is not the way a reputable company would be proud of their employees so if you would like to discuss this with me you’re welcome to call Me Since your local people are not calling back
Reply from Leaf Home Stair LiftDec 27, 2022
We would like to get our support team involved right away, Gentry. Please visit https://homesafety.care/3C3nI7p so we can help you directly.
