Average
Based on 798 reviews
LED Factory Mart3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
LED Factory Mart (ledfactorymart.com) has 798 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
798 approved reviews, newest moderated first
Justin B.
Easy to shop and order.
Reply from LED Factory MartJul 23, 2026
Dear Justin Blackstock, This is wonderful to hear! We’ve worked hard to make the shopping and ordering process as smooth as possible, so your feedback truly means the world to us. Thanks for choosing us!
Rob C.
Had some issues with the shipping provider and contacted David at LED Mart. He was very courteous and understanding, looked into the matter right away. Will definitely be ordering here again.
Reply from LED Factory MartJul 21, 2026
Dear Rob Campbell, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your patience regarding the shipping issue, and we're delighted to hear that David was able to assist you promptly and courteously. It means the world to us that you've chosen to order with us again. Please don't hesitate to reach out if you ever need anything in the future.
Caleb S.
I placed an order in the middle of the night but then immediately contacted customer support to cancel it due to placing a duplicate order with an additional item due to a coupon I discovered on their website. Customer service responded in the morning and asked if they could just do a discount refund. I indicated to them within a few hours of their response that I still wanted to cancel my order and the reason for it. I had not heard back by the afternoon from customer support and sent a follow up message asking for an update. Customer support responded the next day and said it was too late and that the item has shipped now and to contact them back to initiate a return. Once the item was delivered, I contacted customer support and they told me to ship the item through UPS and USPS and to provide a tracking number. They apparently can not provide me a shipping label and expect me to pay to ship the order back due to a failure of their customer support to respond in a timely matter and do what I initially requested which was to cancel my order. Additionally per their website, I’m expected to pay a restocking fee which would be $50 taken from the refund amount. This experience has made me never want to order from this company again, and I would advise others not to shop here either.
Reply from LED Factory MartJul 21, 2026
Dear Caleb Smith, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience, and I completely understand your frustration. This is not the level of service we strive to provide, and we sincerely apologize for the delays and miscommunication you encountered with our support team. We have already received your email follow-up, and our team is actively reviewing your case. We take your concerns very seriously — especially regarding the delayed response, the shipping costs for the return, and the restocking fee. Please rest assured that we are looking into what went wrong and will be reaching out to you directly via email to work toward a fair resolution. We value you as a customer, and we want to make this right. We appreciate your patience and hope to have the chance to restore your confidence in us.
Zach R.
The ordering process and delivery of product was top notch. Fitment and instructions were easy peasy. Already looking at more LED pieces for my daughters Jeep Wrangler JL Sahara
Reply from LED Factory MartJul 15, 2026
Dear Zachariah Routt, Love to hear it! Easy peasy is exactly how it should be 😉. So glad you're happy with the fitment and instructions. And yes — your daughter's JL Sahara is about to look even more awesome! Let us know when you're ready for those next LED pieces. Thanks again!
Gabi
Good products that are durable, great prices, and fast shipping
Reply from LED Factory MartJul 15, 2026
Dear Gabi Martin, We really appreciate you taking the time to leave us a review. It’s fantastic to hear that you found our products durable and our service efficient. We take pride in offering high-quality items at fair prices, and we're glad the fast shipping was the cherry on top. Thanks for choosing us!
Steve P.
They offer great products at great prices. Ordering was super easy. I have purchased several products from them. One item had an issue. They worked with me to figure out the issue (a broken connector) and promptly sent me a full replacement without requiring any returns. The back and forth with their help was smooth and attentive.
Reply from LED Factory MartJul 15, 2026
Dear Steven Podwysocki, Thank you so much for this wonderful review and for being a repeat customer! We're thrilled to hear that you found our ordering process easy and that our team could quickly resolve the connector issue for you. It means the world to us that you appreciated the smooth communication. We're always here if you need anything in the future!
Robert R.
Great product, Great price. arrived fast and works well. Also looks great too
Reply from LED Factory MartJul 11, 2026
Dear Robert Redwine, We truly appreciate your thoughtful review. It's wonderful to know that our product met your expectations in terms of quality, value, delivery, and design. Thank you for your support!
Tim B.
Easy to install recommended to all the people in my Jeep club.
Reply from LED Factory MartJul 7, 2026
Thanks so much, Tim Brooks! We're stoked to hear the installation went smoothly. And huge thanks for spreading the word to your Jeep club crew — that means the world to us! Our gear is built for adventurers like you, and we hope it serves you well on every trail ahead. If you ever have more mods in mind, don't hesitate to reach out. Happy trails!
